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Heritage Centers is committed to building and maintaining a results-oriented, high quality, forward-thinking culture with a unified vision that creates and provides superior innovative services to individuals with disabilities by a team of diverse, energetic, proactive, positive and skilled employees."
We measure the above vision by adhering to 6 goals that are strictly evaluated by our Board of Directors. TO DEVELOP, PROVIDE, AND MAINTAIN QUALITY SERVICES TO EMPLOY AND MAINTAIN QUALITY STAFF TO ACHIEVE AND MAINTAIN FINANCIAL STABILITY TO PROMOTE COMMUNITY AWARENESS AND ENHANCE AGENCY RECOGNITION TO PROMOTE CONSUMER SATISFACTION TO ENHANCE SERVICE DELIVERY THROUGH THE USE OF TECHNOLOGY The philosopher Vauvanrgues once said, "The greatest achievement of the human spirit is to live up to one's opportunities, and to make the most of one's resources." In many ways Vauvanrgues has spoken our mission. We want the individuals we care so much about to be successful in their achievements. In accomplishing their dreams, we will be successful in our own achievements. We have seen tremendous strides in our 50+ years. We have seen growth in the number and types of services we provide; we have become more responsive to the needs of our individuals, our families and our employees; we are a leader in the field of human services in Western New York. Our desire is to be the best service provider we can be. In doing so, we want to be your agency of choice for obtaining services, finding employment and garnering contributions. We don't just use words - we live by them!
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