Ombudsman Program, The Office on Aging, Area IV, Magic Valley

Cause Area

  • Seniors

Location

P.O. Box 1238Twin Falls, ID 83303 United States
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Organization Information

Mission Statement

The Ombudsman Program is an advocacy program for persons over the age of 60 and others residing in licensed facilities who are receiving long-term care services. Ombudsmen work to assist residents in protecting their rights, health, safety and welfare.

Description

Ombudsmen investigate complaints made on behalf of residents and can provide information about long-term care, benefits, and rights for residents and their families

Services are provided to those who are living :

  • In nursing homes
  • In residential care
  • In the community, receiving in-home services under the Aged and Disabled Waiver from the Department of Health & Welfare

What kinds of complaints does the Ombudsman handle?

    • Accessing Long-Term Care
    • Resident Rights
    • Facility Care Issues
    • Home-Based Care Issues
    • Medicaid
    • Medicare
    • Social Security
    • And other agencies

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