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The Ombudsman Program is an advocacy program for persons over the age of 60 and others residing in licensed facilities who are receiving long-term care services. Ombudsmen work to assist residents in protecting their rights, health, safety and welfare.
Ombudsmen investigate complaints made on behalf of residents and can provide information about long-term care, benefits, and rights for residents and their families
Services are provided to those who are living :
- In nursing homes
- In residential care
- In the community, receiving in-home services under the Aged and Disabled Waiver from the Department of Health & Welfare
What kinds of complaints does the Ombudsman handle?
- Accessing Long-Term Care
- Resident Rights
- Facility Care Issues
- Home-Based Care Issues
- Social Security
- And other agencies
Do you work for this organization?
Request administrator status and update its information!