Palo Alto Mediation Program

Mission Statement

The Palo Alto Mediation Program (PAMP) is a community service program established by the City of Palo Alto Human Resources Commission (HRC). PAMP was established to provide conciliation and mediation services to parties in the Palo Alto community involved in a variety of disputes, such as landlord-tenant, workplace, neighbor-neighbor, and consumer/small business. PAMP works to develoip amicable communications among the parties in the disputes referred to it, and, through the mediation process, to facilitate satisfactory resolution of these disputes.