Houston-Galveston Area Council

Mission Statement

The Texas Department on Aging Ombudsman Program, through its 28 local Ombudsman entities,advocates the quality of life and quality of care for residents in long-term care facilities. This is accomplished through the identification, investigation,and resolution of complaints by or on behalf of facility residents. Additionally, local entities as well as the office of the State L.T.Care Ombudsman, seek to positively impact procedures and policy that affect residents in L.T. Care facilities.