We believe that human relationships are as important as physical environment to solving the challenges faced by the people we serve. By recognizing that each of our clients has unique needs and strengths, and by treating each person with dignity and respect, and expecting the same in return, we are able to successfully empower those we serve to achieve and maintain a healthier and more independent life. We do this by listening, by meeting people where they're at, and by empowering them to be a force of change in their own lives.

We do our work holistically, with the goal of making a lasting and positive impact in the lives of the people we serve and the communities in which we work, and we believe in regularly measuring and evaluating ourselves to know whether we have succeeded, and why.

We recognize the potential our work has to not only transform the lives of those we serve, but the society in which we live, and believe it is our responsibility to use the collective experience of our work to inform the public discourse.

We believe that people succeed when they work together. Our clients succeed when our staff and programs partner together, and BRC succeeds when we work collaboratively with all our peers: other providers, government, the private sector, our community neighbors, and the general public.

BRC: Helping People to Reclaim Lives Lost . BRC is a leading provider of housing and services to thousands of New York City's neediest individuals. Offering a hand up, not a hand out, BRC asks one simple question: What can we do for you? BRC sees the potential in each individual it serves, and provides each the opportunity to find it. Whatever our clients may seek, BRC has it, 24/7/365: outreach to homeless people living in public spaces, drug treatment, mental health care, comprehensive medical services, vocational services, and supportive communities in which to live. More than 3,000 times in 2007, an individual in need said yes to BRC and walked through our doors; and nearly 2,000 times, a BRC client successfully graduated, and moved forward to reclaim their life. BRC succeeds by building trust with the people it serves; listening, and then acting, providing housing - both temporary and permanent - to over 800 individuals daily, and services through 24 programs located throughout New York City. Building trust takes time, and a compassionate, dedicated staff of almost 500 employees and 300 volunteers that persevere 24 hours a day, 365 days of the year, never giving up. And neither do our fellow New Yorkers, who called the BRC Homeless Helpline over 13,000 times last year.

http://www.brc.org/