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To ensure that victims of traumatic events receive the emotional and practical support they need immediately following the traumatic occurrence by educating volunteer citizens in the principles and techniques of victimology and trauma intervention and using these trained volunteers to respond immediately to calls for assistance from Emergency Service Personnel 24 hours a day, 7 days a week, thus freeing the Emergency Service Personnel to return to their jobs.
Following a traumatic event, the persons involved often feel helpless, confused, and in emotional shock. They are confronted with a situation for which they are totally unprepared. Often there is no one available in the immediate aftermath of a tragedy to guide the victims through these difficult hours. The TIP volunteer provides this necessary temporary support until the persons involved in the crisis are able to depend on family, friends, neighbors, and others.