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The mission of the Ombudsman Program is that: "persons who are unable to care for themselves are entitled to dependable and consistent care that includes: a safe and healthy environment, satisfaction of nutritional needs, medical services, including physical, mental and psychosocial rehabilitation and an environment that promotes and maintains the individual's dignity, self-determination, communication and protection of individual rights."
The Ombudsman Program advocates for residents in nursing and assisted-living facilities.
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