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Mission Statement

Child & Family Services strengthens families and promotes the well-being of children through prevention, intervention, education and advocacy.


For over 130 years, Child & Family Services has dedicated its resources to meet the needs of children and families. One of Western New York's oldest human service agencies, Child & Family Services fosters safe and healthy environments for children and families in local homes, schools, workplaces and communities. The agency is rooted in the Buffalo City Children's Aid Society, established in 1873, and the Buffalo Charity Organization Society, which was established in 1877, and became the Family Service Society in 1934.

Today, Child & Family Services is one of the largest private, not-for-profit family service agencies in the country, and is recognized as a national leader in innovative programming and services. The agency provides children, adults, families and businesses with a vast array of behavioral health and human service programs including: family counseling, family mental health services, preventive services; foster care, special needs adoption and after-hours protective services; residential treatment services for youth; special education programs; domestic violence prevention, treatment and intervention services; employee assistance programs; senior services; community-based services; advocacy; family loan and family life education.

The agency is non-sectarian and provides services to children, families and individuals without regard to race, creed, national origin or economic status. Over 60% of the individuals the agency serves live at or below the national poverty level.

Child & Family Services is governed by a volunteer board of directors which represents the broad community the agency serves.

Child & Family Services strengthens families, and families strengthen society. The agency recognizes that well-functioning families are both a building block for and a support to society.

Accredited by the Council on Accreditation of Services for Families and Children, Inc., Child & Family Services is a member agency of the United Way, Alliance for Children and Families and the Child Welfare League of America.



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