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Mercy Hospital Volunteer Services

Cause Area

  • Children & Youth
  • Community
  • Health & Medicine
  • People with Disabilities
  • Seniors


4050 Coon Rapids Blvd NECoon Rapids, MN 55433 United States

Organization Information

Mission Statement

At Allina Hospitals & Clinics, our mission is to serve our communities by providing exceptional care, as we prevent illness, restore health and provide comfort to all who entrust us with their care. We put the patient first; make a difference in people's lives by providing exceptional care and service; create a healing environment where passionate people thrive and excel; and lead collaborative efforts that solve our community's health care challenges.


Mercy Hospital, the premier hospital in the north metro area, is proud to be recognized as a Top 100 Hospital. With two beautiful campuses located in Coon Rapids AND Fridley, Minnesota, we are positioned to deliver world class care close to home. Our hospital LOVES volunteers and offers more than 30 volunteer assignments to choose from. We are looking for exceptional people who want to make a difference in the lives of patients and work as part of an outstanding team.


Would you recommend Mercy Hospital Volunteer Services?
15 reviews Write a review
by Kathy D. (January 12, 2012)
I have been volunteering at Mercy Hospital for the past 6 1/2 years. I find everyone to be friendly and outgoing. The volunteer staff are outstanding, informative and very easy to work with. The orientation training I initially received was very informative and easy to understand. Directions are presented in such a way that "the Volunteer Staff door is always open" should I have a question. I volunteer with my Certified Therapy Dogs and the reception we receive during our weekly visits is incredible. We are received with open arms by staff, other volunteers, patients and visitors. Mercy Hospital is one of those amazing places that once you volunteer here, you know, without a doubt, you would receive the best care in the world. Plus, you could request a visit from a therapy dog every day you are hospitalized.
by JoAnn M. (January 1, 2012)
I have been a volunteer, at Mercy Hospital, for a year. My experience has been very rewarding. I like the small town feel, of caring professionals, staff and other volunteers. Mercy takes pride, in being a very clean hospital. I have only had great experiences, as a volunteer and the Hospital of choice, for my own care! Our Director is the best! Always available to our concerns, understanding & simply KIND! I feel very rewarded, everytime I finish a shift, at Mercy Hospital.
by Helen K M. (December 28, 2011)
Mercy Hospital is an outstanding organization and I am proud to be part of Volunteer Services. I have been a volunteer since 1994 and plan to continue volunteering until I am no longer able. I have also been a member of the Auxiliary Board for about 10 years. Administration is very supportive of the volunteers and always has a cheerful word for each of them. The staff at the hospital has high respect for all volunteers and is very willing to work closely with them. We get many compliments from patients and families which are very well deserved by the volunteers for the great job they do. Thank you Volunteer Services staff and to all the great volunteers.
by Jerry V. (December 27, 2011)
I am completing my second year as a volunteer at Mercy Hospital. My experiences have been wide ranging and have given me a far stronger perspective on medical care. As with any activity, whether paid or as a volunteer, there is a learning curve to achieving a high level of confidence. The staff at the volunteer office have without fail provided excellent service and guidance. Fellow volunteers are dedicated and helpful. It has been a rewarding experience for me to work with all of them.
by Valerie K. (December 27, 2011)
I have been volunteering at Mercy for nearly 6 years. I just find it to be very rewarding. I find the staff to be very supportive of all the volunteers. I also served on the Board for about 18 mos & found it to be very interesting, learning more about the hospital & the staff. I hope & plan to continue to volunteer as long as they will have me.
by Donna M. from Ham Lake, MN (December 27, 2011)
I have volunteered at Mercy Hospital since 2003 in various areas. I find it a very rewarding place to volunteer and feel that all volunteers are greatly appreciated by the Administration. The Volunteer Services Department is easy to work with and is more than willing to work with you to place you in an area that fits your needs and the hospitals needs.
by Meta K. (December 27, 2011)
I began volunteering at Mercy Hospital in September. I received classroom orientation as well as on the job training. A veteran volunteer worked closely with me and gave me every opportunity to ask and learn more. The manager is always accessible in person or by phone for any questions. It is a very friendly, family-like, place to be and I enjoy my time interacting with patients, family and staff.
by harold s. (December 26, 2011)
I have appreciated my experience working as a volunteer for 3 years. My experience working with administration and the volunteers has been encouraging and positive. The volunteers are constantly being made aware of the available resources.
by Dianne E. (December 26, 2011)
I love being a volunteer at Mercy. People are upbeat and friendly. Always willing to help. I have volunteered for over 5 years and find it a wonderful experience.
by Toni L. (December 24, 2011)
Mercy Hospital is a great place to volunteer because we are greatly appreciated by administration, staff and clients. They make us feel that what we are doing is important. We receive adequate training to perform the tasks requested. If it is to difficult they give us additional training or an easier assignment. People choose not to volunteer for many reasons. The main reason is because they need a paying job. After working at Mercy, I chose to volunteer there because of the friendly atmosphere. I have volunteered for many organizations and can say this is one of the best.
by Dee H. (December 24, 2011)
My father volunteers and just loves the time he spends there. He works mostly at the information desk. He says he just injoys the wonderful people there and the family feeling he has with the outher volunteers. He tells us all the time how lucky he is to be able to volunteer there. Thank you very much
by Louise C. (December 24, 2011)
The volunteer office does a fine job placing volunteers in the different areas of the hospital. They try to fit the person to a certain job, then everybody is happy. The hospital is a very friendly place to volunteer. Administration is very supportive of volunteers and is quick to greet and talk to volunteers on a regular basis.
by gerald k. (January 2, 2012)
I tried submitting this comment on December 22, 2011 and the system would not accept it. This is my next attempt. In June 2012, I will fulfill 10 years of volunteering at Mercy Hospital. My continuing assignment is in SARS. My experience as a volunteer has always been marvelous: well-organized, excellent training, wonderful cooperation among medical staff and volunteers. I have always felt welcomed to my position and felt great connection in working with staff on behalf of patients and families. I am always fulfilled in my efforts to help patients and families thrive on comfort and satisfaction in their experience at Mercy Hospital.
by thomas b. (December 23, 2011)
I am a volunteer at Mercy Hospital, I really enjoy the people and the friendly atmosphere that exists there. Becoming a volunteer is one of the best decisions I have ever made!
by Susan M. (December 22, 2011)
It appears that they have a number of volunteer positions that should realistically be held by paid staff. Volunteer training is done in a "fly by the seat of your pants" manner; you do receive a position description, but the training itself does not follow any particular order and takes no specific number of hours. I did not feel particularly welcome there. They often get 50+ potential volunteers at the orientation, and about half of them follow through and actually volunteer. Perhaps because of the sheer number of potential volunteers, they do not appear to be very invested in the volunteer as an individual. It's either be perfect or be shown the door.

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