• ORGANIZATION PROFILE
  • Central Referral Service-211WNY Central Referral Service-211WNY

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Mission Statement

Our Vision.
To be the agency that provides all individuals and organizations with human service information that is delivered in a manner which meets personal and collective needs.

Our Mission.
To efficiently and effectively disseminate human service information for the benefit of communities and their members.

Description

Volunteers work in the call center, answering calls from people who may be looking for information on how to access services in their community or may be in crisis. Volunteers may be cross-trained to work on many different projects within the agency. A volunteer’s suitability for the job is determined through the extensive training process.

Volunteers are provided with a professional training in which they will gain valuable skills in rapport building, interviewing, suicide risk assessment, and community resources. They can also add this experience to their resumes and gain references for future jobs. Volunteers also gain the satisfaction of directly interacting and helping people in need in our local community.

Website

http://www.211wny.org

Contact

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