• Monarch Services (formally Women's Crisis Support ~ Defensa de Mujeres) Monarch Services (formally Women's Crisis Support ~ Defensa ...


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Mission Statement

Our Vision

Empowering individuals, families and our communities to take action against violence and abuse.

Our Mission

Lives free from violence and abuse.

Our Values

Monarch Services’ is committed to serving everyone in our community, with a special commitment to women, youth, children, Latinas and other under served groups.

We honor and value the uniqueness of each individual and will treat each person with dignity and respect.

We are committed to working together with respect, trust, integrity, accountability and mutual support. We are committed to communicating openly, honestly and responsibly.

We value our staff, volunteer and Board commitment to our clients, to quality services and to social change.

We are committed to serving as leaders for social change for the benefit of the community through advocacy, shaping policy and collaborating with community partners.


Monarch Services was founded in 1977, when volunteers secured a grant to open the safe shelter, Mariposa House. The agency continued to grow to meet the need for safe shelter and services to domestic violence victims. In 1987, the agency became one of the first Rape Crisis Centers to be funded in California, and was instrumental in developing and implementing one of the first Sexual Assault Response Teams in the nation. We currently serve approximate 1,500 victims of domestic violence and sexual assault each year.

Many of our efforts are directed at the under-served Latino population in Santa Cruz County. All of our crisis intervention and prevention services are available in Spanish and English and are culturally sensitive. Printed materials are also available in both languages. Our outreach efforts have concentrated on poor Latino neighborhoods with residents that have several barriers to seeking services, including language, literacy and legal status issues, and cultural biases. We are extremely proud of our success in serving this special population.





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