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We offer quality mediation, settlement conference, and group facilitation services. Referrals often come from the courts, workplace supervisors or managers, community organizations, and individual word of mouth. Anyone can request a mediation. All referrals are adequately screened for appropriateness.
We also have an excellant training department that includes our Basic Mediation Training, as well as specialized trainings related to conflict resolution skills, concepts, and processes. Visit our training page for more information; contract off-site training is also available (organizations, government entities, businesses, etc.).
We are committed to an effective, efficient and fiscally sound operation emphasizing accountability and excellence in all that we do. We create measurements, systems, processes, procedures and evaluate feedback for all Center services.
We are recognized by our superior recruiting, development and retention of staff and volunteers. We actively promote diversity in all of our relationships. We further understand that building close relationships with our community is paramount to our success.
The Pierce County Center for Dispute Resolution (PCCDR) is an independent non-profit 501(C)(3) mediation service provider and training center in downtown Tacoma, Washington.
We believe that collaboration and consensus building can often be preferable to litigation as methods of resolving conflicts. This belief drives our commitment to making affordable mediation and settlement conference services available to our community.
We also provide reasonably priced mediation training to enable people to incorporate collaborative dispute resolution into their personal and professional lives.
- Jennifer Norlund
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