Coastal Horizons

Description

GENERAL STATEMENT OF DUTIES

Provides counseling and supervisory services to youth in a twenty-four hour residential environment, along with providing twenty-four hour crisis intervention counseling for telephone and walk in clients.

DISTINGUISHING FEATURES OF THE CLASSIFICATION

• Maintaining coverage for Crisis Line & First Call for Help (twenty four hour, seven day a week crisis intervention and information & referral hotlines) for telephone and walk-in clients who need direction, assistance, and counseling due to a crisis in their lives.
• Provide appropriate intervention techniques and make appropriate referrals.
• Subject to OSHA rules and regulations on blood borne pathogens due to the possible exposure to various body fluids.

ESSENTIAL DUTIES AND TASKS

• Provide crisis intervention counseling for telephone and walk-in clients, as well as making community referrals.
• Perform pregnancy testing, educating and counseling women on all options.
• Participate in staff meetings, trainings, and other duties as assigned.

RECRUITMENT AND SELECTION GUIDELINES

• Considerable knowledge of the community and the referral services and programs that work with crisis clients.
• General knowledge of different therapeutic approaches, group dynamics, crisis intervention, and family therapy.
• Skill in establishing rapport and applying techniques for proper intervention with youth, crisis clients, and/or their families.
• Ability to consult with professionals and the general public on understanding and dealing with crisis situations.
• Ability to communicate effectively in oral and written forms.
• Ability to express ideas clearly and concisely, as well as plan and execute work effectively.
• Ability to formulate treatment goals and records concisely and thoroughly.
• Ability to establish and maintain effective working relationships with co-workers, volunteers, supervisors and the general public.
• Must be able to physically perform the basic life operational functions of climbing, reaching, standing, walking, lifting, fingering, grasping, talking, hearing, and repetitive motions.
• Must be able to perform light work exerting up to twenty (20) pounds of force occasionally, up to ten (10) pounds of force frequently, and /or negligible amount of force constantly to move objects.
• Must possess the visual acuity to prepare and analyze records.