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Information Desk Volunteers are key holders. Their mission is to increase the public’s enjoyment, appreciation, and involvement with Lincoln Center by granting every visitor a point of access to the Center’s many cultural resources. By communicating accurate and enlightening information, Information Desk Volunteers shepherd the visitors’ experience of Lincoln Center through professional, personalized, and friendly one-on-one customer service.
David Rubenstein Atrium is home to Lincoln Center’s only public Information Desk, open seven days a week to serve the tens of thousands of concert-goers and tourists who visit Lincoln Center each year. The hours of the information desk are 10am to 8pm Fri-Wed, and 10am-10pm on Thurs. To address the seasonal increase in visitors, volunteers operate an additional information station every summer outdoors under the portico of Avery Fisher Hall. Through one-on-one contact, volunteers at the desk provide visitors with essential information about every aspect of Lincoln Center: the world’s largest performing arts complex. Information Desk Volunteers must be dedicated to learning relevant material and providing excellent customer service, enjoy working independently, and enjoy dealing with the public.
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