The Crisis Response Team is made up of dedicated volunteers trained by the Glendale Fire Department to assist firefighters, police officers and the citizens of the West Valley during 911 calls. They specialize in being compassionate and professional during a time of need to those experiencing a crisis. Some team members have a background in behavioral health, emergency medicine, victim assistance and crisis intervention. Their main job is to provide immediate crisis intervention and resources to victims, families and witnesses after a traumatic event, as well as to guide citizens in the right direction after the event.
Crisis Response teams "live" at a fire station for the duration of their shift. A shift consists of 12 or 24 hours. During the shift, a team could respond to a multitude of calls, ranging from a code, house fire, car accident (962), to a drowning, suicide or homicide.
There is no other volunteer opportunity that is more rewarding than being there for someone who is experiencing a crisis. All of our volunteers are valued members of the Glendale Fire Department, and we welcome those who want to be a part of our family.