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Health Insurance Counseling and Advocacy Program( HICAP) mission is to provide accurate and objective counseling, advocacy and assistance with Medicare, supplemental health insurance, Long Term Care Insurance and related health coverage plans for Medicare beneficiaries, or anyone 60 years and over and to educate the public on Medicare and health insurance issues.
HICAP volunteers and staff provide one-to-one confidential counseling throughout Contra Costa County in senior and community centers. Home visits can be arranged for the homebound. HICAP makes community presentations for organization or groups, senior nutrition sited and health fairs, participating with other senior advocates in information forums.
As advocates we assist Medicare beneficiary to understand their rights and with resolving disputed or denied medical bills paid.
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