May 7
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Jun 15
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12:01 AM
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11:59 PM
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San Rafael, CA 94903
Volunteer Receptionist Purpose: A Volunteer Receptionist will join the Agency in strengthening onsite, in-person services to the community we serve. The receptionist is expected to interact with community members and clients and maintain the visitor logbook. Agency contacts: Ashley Creese, Volunteer Services - acreese@camarin.org Shuddha Butler, Executive Office Manager - sbutler@camarin.org Responsibilities and duties: Welcome and greet visitors in a polite and friendly manner. Maintain the reception and other Agency common areas according to local, state, federal, and Agency social distancing guidelines and periodically sanitize high touch surfaces. Ability to assist clients with completing health screening form and demonstrate proper health and safety protocols. Complete administrative tasks as assigned (i.e. providing Agency resource materials to clients, assembling resource packets) Communicate with Agency personnel appropriately. Adhere to Agency privacy and confidentiality standards, and code of ethics. Communicates with individuals in a respectful manner and responsive approach to differing beliefs and practices, sexual orientations, disability statuses, gender identities, ages, cultural preferences, linguistic needs, and other state and federal protected statuses. Time commitment: Tuesdays: 9:45am - 2:15pm Wednesdays: 9:45am - 2:15pm Thursdays: 9:45am - 2:15pm Required skills and qualifications: Skills & Qualifications 18+ years of age Customer Service experience desired Ability to engage with the public in an empathetic, culturally responsible manner Basic technical knowledge (i.e. iPad, Microsoft Office, walkie-talkie) Organized, creative, and detail-oriented Verbal communication skills Demonstrate a positive attitude and welcome a collaborative work environment Proficiency in English; proficiency in Spanish preferred Benefits to volunteer: Volunteer for Marin County's largest nonprofit social services provider Assist Community Action Marin with embodying a whole-family approach Professional development Make a tangible impact within the community Fun, inclusive, and engaging work-environment Location: 555 Northgate Drive, San Rafael, CA 94903 Reasonable Accommodations: This opportunity may involve physical demands (e.g. climb stairs, carrying, lifting, etc.) as the actions are essential function to the role. Reasonable accommodations may be made to enable individuals with qualifying disabilities to perform essential functions.
Date Posted: May 9, 2021
Flexible Schedule
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Virtual Opportunity
Client Success & Engagement Volunteer Purpose: A Client Success & Engagement volunteer will join the Economic Opportunity & Workforce Development team in strengthening the delivery of our services to prospective clients. Through constant interaction with community members and the maintenance of digital records, the volunteer will play a key role in ensuring better outcomes for all those seeking Agency services. Agency contacts: Ashley Creese, Volunteer Services - acreese@camarin.org Heather Bettini, Director of Economic Opportunity & Workforce Development - hbettini@camarin.org Responsibilities and duties: Enter and review data received through various sources of communication (video conference, phone, email) and online platforms to capture and expand program effectiveness and agility. Support the team with data entry using appropriate quality control methods to ensure we accurately communicate outcomes and community impact. This data entry includes, but is not limited to: Documenting receipt of cash grants Documenting receipt of tax refunds Documenting attendance at workshops and presentations Provide support with auditing data quality to reduce omissions and errors. Connect with clients who have had a lapse in service uptake to re-engage and welcome their continued participation. Adhere to Agency privacy and confidentiality standards, and code of ethics. Communicates with individuals in a respectful manner and responsive approach to differing beliefs and practices, sexual orientations, disability statuses, gender identities, ages, cultural preferences, linguistic needs, and other state and federal protected statuses. Time commitment: Flexible weekly schedule commitment Ongoing: 6+ months Required skills and qualifications: Skills Bilingual required - English/Spanish Ability to engage with the public in an empathetic, culturally responsible manner Organized and detail-oriented Strong computer literacy and ability to learn new programs quickly Verbal and written communication skills Critical and analytical thinking Creative and innovative within a professional environment Qualifications 18+ years of age Customer Service experience desired Willingness to provide a pleasant and welcoming environment Adapts well to a dynamic, rapidly changing environment and works effectively within a team Working knowledge of Microsoft Office Proficient with computers and learns new programs and systems quickly Salesforce experience desired Benefits to volunteer: Volunteer for Marin County's largest nonprofit social services provider Assist Community Action Marin with embodying a whole-family approach Professional development opportunities available Office equipment provided (if desired, may use personal devices) Make a tangible impact within the community Letters of reference (long-term volunteer commitments) Fun, inclusive, and engaging work-environment Location: Virtual opportunity ***Community Action Marin is currently closed to the public due to the COVID-19 health crisis. Onsite capabilities to be re-evaluated based on local, state, and federal guidance *** Reasonable Accommodations: This opportunity may involve physical demands (e.g. climb stairs, carrying, lifting, etc.) as the actions are essential function to the role. Reasonable accommodations may be made to enable individuals with qualifying disabilities to perform essential functions.
Date Posted: Jan 14, 2021
