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Flexible Schedule
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Virtual Opportunity
The Email Marketing Manager plans, develops, implements, and maintains the overall email marketing strategy for the Presentation Guild to drive engagement, retention, and conversion. RESPONSIBILITIES * Reports to the Communications and Marketing Director and serves on the Communications and Marketing Team. * Strategically develops and plans content campaigns, drip emails, lead-generating, and outreach campaigns to increase engagement and drive sales. * Manage end-to-end email campaigns through adept use of email template design, highly effective subject lies, convincing body copy and calls-to-action (CTAs), and A/B and multivariate testing to optimize campaign performance. * Develop audience segmentation, personalized campaigns, and sales funnels. * Analyze campaign metrics and ROI of email activities. * Improve deliverability and ensure regulatory compliance. QUALIFICATIONS * Excellent writing and editing skills * Experience with email marketing, lead nurturing, marketing automation, and/or web analytics * A keen eye for detail, a passion for storytelling, and a data-driven approach to campaign performance. * Strong critical thinking, problem solving, interpersonal, and communication skills * Strong campaign management abilities * Knowledge of Mailchimp and other email marketing applications, marketing automation software, customer relationship management (CRM), content management systems (CMS), HTML and CSS, and design tools such as Canva, PowerPoint, and Adobe Creative Suite. * Passionate about providing effective, meaningful, and satisfying solutions for presentation enthusiasts that will support them in the career and business journey. TIME COMMITMENT * Attend monthly team meetings, plus recurring check-ins, cross-team, workgroup, and committee meetings as needed. A minimum of 75% attendance is required. * Work an average of 5-10 hours per week on organizational activities. TECHNOLOGY REQUIREMENTS * Attend monthly board meetings. A minimum of 75% attendance is required. * Attend monthly team meetings, plus recurring check-ins, cross-team, workgroup, and committee meetings as needed. * Work an average of 5-10 hours per week on organizational activities.
Date Posted: Aug 19, 2024
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Flexible Schedule
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Virtual Opportunity
The Membership Director develops and implements strategies to attract, engage, and retain members. They stay abreast of what is trending in the presentation industry, membership organizations, online communities, and trade associations to ensure we continue to offer relevant solutions to members. They establish a continuing dialogue with potential members, current members, and exiting members to remain connected to what value people need from their membership. The membership director works with the board chair and fellow directors to create purpose-driven strategy and deliver value to members. RESPONSIBILITIES * Lead the Membership and Community team, which includes a community manager and community moderators to deliver a satisfying online community experience to members. * Responsible for the implementation and functionality of the member database in close collaboration with the Technology and Platform team. * Ensure all membership offerings are aligned with the Guild’s purpose, mission, and value propositions. Continuously track membership metrics and benefit engagement to assess the value of membership Regularly evaluate the strategy and value of offerings, including assessment of pricing structure. * Track and report on new membership signups, renewals, expirations, and total current members at each month’s end. * Develop and execute comprehensive membership recruitment and retention strategies. Identify and pursue opportunities for membership growth and expansion. Analyze membership trends and data to inform strategic decisions. * Develop and implement programs and initiatives to enhance member engagement and satisfaction. Work closely with Communications and Marketing team to create and oversee member communication plans, including newsletters, emails, and social media. Work closely with Events and Conferences team to coordinate member events, webinars, and other activities to foster community and networking. * Build and maintain strong relationships with current and prospective members. Serve as the primary point of contact for member inquiries, concerns, and feedback. Collaborate across organization to ensure a seamless member experience. * Evaluate member benefits and services to ensure they meet the needs of the membership. Work with Community Manager to develop and manage member onboarding processes to ensure a positive initial experience. Drive the administration of the biennial member survey. Monitor and respond to member feedback. * Work with the Communications and Marketing team to develop and execute membership marketing campaigns. Represent the organization at industry events, conferences, and meetings to promote membership. Work with Communications and Marketing to develop promotional materials and strategies to highlight the value of membership. * Maintain accurate membership records and databases. Prepare regular reports on membership metrics, trends, and activities. Use data to identify areas for improvement and develop targeted strategies. QUALIFICATIONS * Proven track record of developing and implementing successful membership recruitment and retention strategies. * Strategic thinker with strong relationship-building skills and a deep understanding of membership organizations. * Experience in online community management platforms and managing online membership communities with multiple channels. * Experience in membership management, recruitment, retention, and engagement. * Proficiency in membership management software and CRM systems. * Experience in community operations. * Experience effectively communicating member benefits. * Creative thinking and problem-solving skills. * Excellent moderation, facilitation, and conflict management skills * Excellent written and verbal communication skills. * Ability to analyze data and generate actionable insights. * Self-motivated and able to work independently as well as part of a team. * Experience with membership marketing and digital engagement strategies. * Knowledge of best practices in member engagement and retention. * Experience in a trade association or nonprofit organization is a plus. * Passionate about providing effective, meaningful, and satisfying solutions for presentation enthusiasts that will support them in the career and business journey. TIME COMMITMENT * Attend monthly board meetings. A minimum of 75% attendance is required. * Plan and lead at least monthly team meetings, plus recurring check-ins, cross-team, workgroup, and committee meetings as needed. * Work an average of 5-10 hours per week on organizational activities. TECHNOLOGY REQUIREMENTS * Comfortable using Microsoft 365, including Teams, Planner, SharePoint, Outlook, and OneNote, for board work and setting up a dedicated Microsoft Edge profile for organization M365 account on your own computer * Comfortable with on-camera meetings in Microsoft Teams and Zoom
Date Posted: Aug 19, 2024
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Flexible Schedule
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Virtual Opportunity
The Certification Program manager overseas and leads the Presentation Guild certification program and collaborates with everyone on the board to maximize the effectiveness of our certifications and related offerings. REQUIREMENTS * Develop and implement strategies to enhance the value and recognition of our certification programs. Annual strategic planning for the program. * Responsible for the complete certification program, processes, and life cycle, including understanding of the market for a presentation certification, signup process, payments, exams and bootcamps, awarding of certification badges, renewals, expirations, etc. * Collaborate with finance and technology colleagues to ensure the program’s technology tools integrate with the organization’s technological infrastructure and payments are accurately recorded in our bookkeeping system. * Ensure all certification initiatives align with the organization mission and industry standards. * Make recommendations on program eligibility, pricing structure, etc., based on alignment with organizational strategy and certification program best practices. * Regularly evaluate the certifications program for effectiveness. Document all policies, processes, and procedures. Identify any gaps, and plan and implement improvements and enhancements. * Recruit and retain a team of board operations associates and contractors. Build and maintain the team. Plan for certification program manager succession in collaboration with the education director, governance team, and nominating committee. QUALIFICATIONS * Proven track record of successfully running all aspects of a certification program. * Creative thinking and problem-solving skills. * Technical skills, including working with certification software applications, content management systems, HTML and CSS, design software including PowerPoint and Canva. * Experience volunteering with a growing organization, especially a trade association, is preferred. * Passionate about providing effective, meaningful, and satisfying solutions for presentation enthusiasts that will support them in the career and business journey. TIME COMMITMENT * Attend monthly board meetings. A minimum of 75% attendance is required. * Attend monthly team meetings, plus recurring check-ins, cross-team, workgroup, and committee meetings as needed. * Work an average of 5-10 hours per week on organizational activities. TECHNOLOGY REQUIREMENTS ยท Comfortable using Microsoft 365, including Teams, Planner, SharePoint, Outlook, and OneNote, for board work and setting up a dedicated Microsoft Edge profile for organization M365 account on your own computer Comfortable with on-camera meetings in Microsoft Teams and Zoom
Date Posted: Aug 19, 2024
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Flexible Schedule
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Virtual Opportunity
The Community Manager, in tandem with the Membership Director, leads all aspects of the community membership benefit, ensuring a safe, equitable, beneficial, and engaging environment for all members. RESPONSIBILITIES * Reports to the Membership Director and serves on the Membership and Community team. * Develop and implement strategies to grow and engage the online community. Foster a positive and inclusive environment by promoting respectful and productive discussions. Oversee daily operations of the community, including moderating posts and resolving conflicts. * Build and evolve the member onboarding process * Update and enforce community agreements (code of conduct/community standards) * Foster community engagement * Track membership metrics and benefit engagement * Interact with members on a regular basis * Recruit and retain a team of volunteer community specialists and moderators and plan for community manager succession. * Develop and implement strategies to grow and engage the online community. Foster a positive and inclusive environment by promoting respectful and productive discussions. Oversee daily operations of the community, including moderating posts and resolving conflicts. * Lead and manage a team of community moderators, providing guidance, training, and support. Establish and enforce community standards and guidelines to maintain a safe and respectful environment. Conduct regular team meetings to discuss community issues, feedback, and improvement opportunities. * Work closely with the Events and Conferences team to create and execute engagement initiatives, such as online events, Q&A sessions, and discussion prompts. Collaborate with the Communications and Marketing team to develop and share valuable resources and content. Respond to member inquiries and feedback in a timely and professional manner. * Generate and curate content to stimulate conversation and engagement within the community. Monitor community platforms for relevant trends, topics, and discussions. Communicate community updates, announcements, and changes to members effectively. * Track and analyze community engagement metrics to measure success and identify areas for improvement. Prepare regular reports on community performance, member feedback, and key insights. Use data to develop strategies to enhance community growth and member satisfaction. * Enforce community guidelines and policies consistently and fairly. Address and resolve any violations of community standards promptly and appropriately. Develop and update community guidelines as needed to reflect evolving standards and best practices. QUALIFICATIONS * Successful track record of managing safe, equitable, engaging communities. * Is a strategic thinker with excellent communication skills and a strong background in community management * Experience in fostering online engagement, moderating discussions, and enhancing the overall member experience * Proven experience managing a team of community moderators or similar roles. * Strong understanding of online community platforms and tools. * Excellent written and verbal communication skills. * Ability to handle sensitive issues and enforce community standards with diplomacy. * Strong organizational and project management skills. * Experience with community management and/or community operations * Analytical mindset with the ability to interpret data and generate actionable insights. * Knowledge of best practices in online community engagement and management. * Passionate about providing effective, meaningful, and satisfying solutions for presentation enthusiasts that will support them in the career and business journey. TIME COMMITMENT * Attend monthly board meetings. A minimum of 75% attendance is required. * Attend monthly team meetings, plus recurring check-ins, cross-team, workgroup, and committee meetings as needed. * Work an average of 5-10 hours per week on organizational activities. TECHNOLOGY REQUIREMENTS * Comfortable using Microsoft 365, including Teams, Planner, SharePoint, Outlook, and OneNote, for board work and setting up a dedicated Microsoft Edge profile for organization M365 account on your own computer * Comfortable with on-camera meetings in Microsoft Teams and Zoom
Date Posted: Aug 19, 2024
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Flexible Schedule
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Virtual Opportunity
The Educational Content Creator develops, writes, and produces educational content in alignment with the presentation industry standards in various formats. Leveraging a deep understanding of instructional design, strong writing and editing skills, and the ability to translate complex concepts into accessible and engaging learning materials, they provide Presentation Guild members and non-member audiences with learning materials that support their growth as presentation professionals. RESPONSIBILITIES * Reports to the Education Director and serves on the Education and Certification team. Work closely with the Events and Conferences, Communications and Marketing, and Technology and Platform teams. * Create engaging and informative educational content, including but not limited to educational blog posts, how-to guides, instructional videos, mini-courses, and live training sessions aligned with the presentation industry standards. * Develop and refine educational materials to ensure they are clear, concise, and effective in achieving learning outcomes. * Use multimedia tools to create interactive and visually appealing content. * Collaborate across teams to plan and develop content calendars that align with the organization’s goals and audience needs. * Ensure all content adheres to brand guidelines and maintains a consistent tone and style. * Review and edit content for accuracy, clarity, grammar, and style. Incorporate feedback from team members, subject matter experts, and users to improve content quality. Conduct quality checks on all educational materials to ensure they meet high standards. QUALIFICATIONS * Experience in educational content creation, instructional design, or similar role, and a passion for making learning both fun and effective. * Strong writing, editing, and proofreading skills, with the ability to communicate concepts in a clear and engaging manner. * Proficiency in content creation tools and multimedia editing software. * Excellent project management skills, with the ability to manage multiple projects and meet deadlines. * Passionate about providing effective, meaningful, and satisfying solutions for presentation enthusiasts that will support them in the career and business journey. TIME COMMITMENT * Attend monthly team meetings, plus recurring check-ins, cross-team, workgroup, and committee meetings as needed. A minimum of 75% attendance is required. * Work an average of 5-10 hours per week on organizational activities. TECHNOLOGY REQUIREMENTS * Comfortable using Microsoft 365, including Teams, Planner, SharePoint, Outlook, and OneNote, for board work and setting up a dedicated Microsoft Edge profile for organization M365 account on your own computer * Comfortable with on-camera meetings in Microsoft Teams and Zoom
Date Posted: Aug 19, 2024