Flexible Schedule
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Virtual Opportunity
Reports to: Operations Manager Commitment: 5-10 hours per week (flexible, based on organizational needs) Role Overview: The Operations Coordinator plays a key role in ensuring the smooth execution of Surmount New York’s day-to-day operations, programs, and events. This position supports logistics, internal systems, and organizational efficiency by handling administrative tasks, coordinating resources, and assisting with event planning. Key Responsibilities: 1. Operations & Logistics Support the planning and execution of Surmount’s programs and events Assist in coordinating logistics such as securing venues, materials, and schedules Ensure smooth event setup, breakdown, and troubleshooting on-site Maintain an operational calendar to track key activities and deadlines 2. Administrative & Internal Systems Manage internal communication tools and ensure proper documentation storage Support the implementation of organizational workflows and efficiency tools Assist with record-keeping and data entry for volunteer hours, event attendance, and program impact Help develop standard operating procedures (SOPs) to improve internal processes 3. Volunteer & Team Coordination Assist in onboarding and coordinating volunteers for operational support Help maintain volunteer records and schedules for various initiatives Provide logistical support for volunteer training and engagement efforts 4. General Support & Problem-Solving Serve as a point of contact for general operational inquiries and troubleshooting Identify and address gaps in operational efficiency, proposing improvements where needed Provide support to the Operations Director and other team members as needed Qualifications & Skills: Strong organizational and multitasking skills Ability to work independently and collaboratively within a team Detail-oriented with good problem-solving abilities Experience in operations, logistics, event planning, or administrative support is a plus Comfortable using or learning project management and communication tools (e.g., Google Drive, Asana, Slack) Passion for Surmount’s mission and a commitment to community empowerment Benefits of Volunteering: Gain experience in nonprofit operations and event coordination Develop leadership and project management skills Be part of a growing organization making an impact in New York communities Network with professionals and community leaders
Date Posted: Mar 2, 2025
Flexible Schedule
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Virtual Opportunity
Position Overview The Associate Programs Director is a key leadership role within Surmount New York, responsible for supporting the development, coordination, and execution of Surmount’s programs. Working closely with the Programs Director and other leadership team members, the Associate Programs Director will help ensure Surmount’s initiatives effectively connect New Yorkers with essential resources, develop community partnerships, and empower individuals to overcome challenges. This role is ideal for someone passionate about community engagement, program development, and fostering sustainable impact. Key Responsibilities Program Development & Implementation Assist in the planning, execution, and evaluation of Surmount’s programs, including the Resource Fellows Program, Opportunity Fair, and PB&J Drive. Help design program structures, curricula, and engagement strategies to enhance impact. Coordinate logistics for program activities, ensuring smooth execution. Volunteer & Community Engagement Support recruitment, training, and management of program volunteers and fellows. Foster strong relationships with community leaders, participants, and partners. Provide mentorship and guidance to program participants. Operations & Coordination Assist with program scheduling, documentation, and reporting. Ensure alignment between programs and Surmount’s mission, values, and strategic goals. Collaborate with other Surmount teams, including Operations and Marketing, to promote and enhance programs. Evaluation & Impact Assessment Track program participation and collect feedback to measure success. Assist in refining programs based on data, community needs, and best practices. Support grant applications and reporting by providing program impact data. Qualifications & Skills Experience in program coordination, community engagement, or a related field (volunteer experience welcomed). Strong organizational and project management skills. Ability to work collaboratively with diverse stakeholders. Passion for Surmount’s mission and community-driven initiatives. Strong communication skills (written and verbal). Time Commitment & Expectations Volunteer Position: Flexible, estimated 5-10 hours per week, depending on program cycles. Reports to the Programs Director and collaborates with the Executive Team. Why Join Surmount? This role offers the opportunity to make a direct impact on communities in New York while gaining valuable leadership, program management, and nonprofit experience. The Associate Programs Director will play a vital role in shaping Surmount’s initiatives and fostering positive change.
Date Posted: Mar 17, 2025