CONSUMER ASSISTANCE COUNCIL INC

Mission Statement

The Consumer Assistance Council, Inc. ("CAC"), working in cooperation with the Massachusetts Attorney General's Office, has a primary objective of assisting and educating consumers and sellers of goods and services about consumer protection laws. CAC's secondary objective ensures that consumer transactions are conducted in a fair and equitable manner and that ethical merchants are protected from unjustified complaints. To bring about these objectives, CAC focuses on consumer-related activities, including but not limited to providing educational outreach programs held at venues supplied by local groups throughout the assigned geographical area, and offering sound consumer advice and counsel to individuals requesting same in a timely and efficient manner. Finally, CAC 's staff, with the exception of the Executive Director, is entirely volunteer. These fully trained volunteers are here because they have a passion for consumer advocacy and consumer rights.