Cause Area

  • Advocacy & Human Rights
  • Community
  • Health & Medicine
  • Seniors


93 N State St.Wilkes-Barre, PA 18701 United States

Organization Information

Mission Statement

Pennsylvania Medicare Education and Decision Insight (PA MEDI) offers free Medicare counseling to older Pennsylvanians. PA MEDI Counselors are specially trained to answer beneficiary questions and provide unbiased, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicare Advantage Plans, PDP (Prescription Drug Plans), Medicaid, and Long-Term Care Insurance. PA MEDI Counselors do not sell Medicare products but rather offer current, unbiased Medicare education to help beneficiaries make the most informed choices about their Medicare options.


Pennsylvania's State Health Insurance Program (SHIP) PA MEDI provides one-on-one unbiased and personalized education and assistance in choosing a Medicare health plan (Original Medicare, Medigap, Medicare Advantage and Prescription Drug Plans (PDP) for eligible Medicare beneficiaries, their families and caregivers. PA MEDI makes referrals to other agencies, assists with appeals, answers questions on Medicare Parts A, B, C, D and enrollment in Parts C and D.

Diakon Community Services manages the PA MEDI Program under a contract with the Area Agency on Aging for Luzerne and Wyoming counties with funding from the PA Department of Aging

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