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Flexible Schedule
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Lakeland, FL 33815
Are you ready to make a difference in people’s lives? Join us as a Volunteer Patient Scheduler and be a part of our mission to provide free medical care to the working uninsured in Polk County. No experience is required, just bring your exceptional communication and multi-tasking skills to the table. In this role, you’ll have a vital role in managing and coordinating patient appointments. You’ll be the friendly voice that patients hear when they call to schedule appointments, and your attention to detail and empathy will ensure that they feel valued and supported. Your contribution will help optimize the efficiency of healthcare services and ensure a smooth flow of patients. Join us and experience the satisfaction of transforming lives. No previous experience in the medical field is required, but experience working on a computer and a willingness to learn our electronic health records (EHR) system is essential. Extensive training will be provided to ensure your success in this role. Together, let’s ensure that every patient receives the care they deserve. Your dedication and kindness can make a world of difference! Benefits of Volunteering: Positively impact the lives of patients in need. Attain firsthand experience in a medical setting and expand your knowledge. Connect with like-minded individuals who share your passion for making healthcare accessible to the working uninsured in our community. Uncover hidden talents, develop new interests, and gain a deeper understanding of your own strengths and values. Responsibilities Provide patient appointment and procedure scheduling over the phone and in person. Utilize our electronic health records (EHR) software to ensure appointments are made according to specific provider preferences and ensure appropriate time slots are allocated. Answer patient questions, provide instructions, and ensure a positive patient experience. Resolve scheduling conflicts, patient requests, or other challenges professionally using critical thing and problem-solving skills to find appropriate solutions. Contribute feedback for process improvement to enhance scheduling efficiency and improve overall patient satisfaction. Qualifications Excellent communication and interpersonal skills, with the ability to empathize and connect with patients. Strong organizational abilities to manage multiple tasks and schedule appointments efficiently. Attention to detail, ensuring accurate scheduling. Willing and comfortable learning our patient electronic health record (EHR) computer system. Respect for patient privacy and the ability to maintain confidentiality. Previous medical office experience and medical terminology are helpful but not required. Apply today if you are ready to embark on this meaningful journey with us!
Date Posted: Jun 25, 2025
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Flexible Schedule
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Lakeland, FL 33815
Do you have a wealth of clinical knowledge and skills you’d love to share? Volunteering at LVIM, where we provide free high-quality, comprehensive healthcare to the medically underserved, might be just what you need! Join a team of like-minded medical professionals who share your passion for helping others. With their patient-centered listening skills, our dedicated Clinical Nurse - Phone Support volunteers assess the health concerns of our patients over the phone and determine the appropriate level of medical care needed. These amazing individuals collaborate with our care coordination team to streamline the delivery of focused, high-quality care for our busy providers. Benefits of Volunteering Utilize your invaluable years of medical experience! Engage in discussions, share experiences, and learn from other healthcare professionals. Meet new people and be a part of a supportive and inclusive team. Contribute to the well-being of your community and help ensure access to timely and appropriate medical care. Responsibilities and Duties Perform health assessments by engaging in patient-centered communication through open-ended questions, active listening, and soliciting patients’ areas of concern and expectations. Assess the urgency and severity of patient conditions to determine the appropriate course of action. Maintain accurate and thorough documentation of patient interactions and assessment outcomes. Accurately relay important patient information to the attending provider for timely and efficient medical decision-making. Qualifications Certified/Licensed LPN or RN. At least one year experience with direct patient care. Superior verbal and listening skills. Strong typing and computer ability necessary to document information gathered during a telephone conversation. At LVIM, we believe in teamwork and the power of caring hearts. Together, we are transforming healthcare, one patient at a time.
Date Posted: Apr 15, 2025
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Flexible Schedule
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Lakeland, FL 33815
Are you an RN or APRN looking for a meaningful way to give back to the community? At Lakeland Volunteers In Medicine, a free medical clinic, we are able to dispense medications at no cost to our patients through a state-approved dispensary license. This special license allows licensed RNs and APRNs to serve in a role similar to that of a pharmacist - reviewing, preparing, and dispensing prescriptions under our clinical protocols. We are currently seeking RN and APRN volunteers to assist in this capacity. You do not need prior pharmacy experience - we'll provide training and support. This is a flexible and rewarding opportunity to make a real difference in the lives of patients who otherwise would go without essential medications. Volunteer Role Highlights: Dispense free prescriptions under our clinic's dispensary license Support patients by ensuring they receive proper instructions and guidance Collaborate with our clinical team in a compassionate, community-based setting Flexible shifts available (only four hours a week makes an impact!) Who can volunteer? Active Florida-licensed RNs or APRNs (retired RNs or APRNs also welcome) Individuals who enjoy patient interaction and want to serve their community Help us bridge the gap in care by joining our volunteer team!
Date Posted: Jun 10, 2025
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Flexible Schedule
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Lakeland, FL 33815
Join our team as a Volunteer Patient Enrollment Aide and be a part of something truly special! We're seeking individuals with excellent communication and organizational skills to help us deliver exceptional care to our patients. At LVIM, we are dedicated to providing free medical, dental, and mental healthcare services to the working uninsured in Polk County. By enrolling patients and ensuring they meet eligibility requirements, you will play a vital role in connecting individuals with the care they need. This is an opportunity for those who thrive on challenges, enjoy problem-solving, and have a deep sense of responsibility to positively contribute to their community. You will be the first point of contact, extending a warm and welcoming hand to patients seeking medical care. By conducting one-on-one interviews, you will have the chance to use your exceptional listening, communication, and organizational skills to ensure patients meet established eligibility requirements and have the necessary enrollment documentation. Benefits of volunteering: Discover the satisfaction of actively supporting a vital community service. Cultivate valuable hands-on experience in a medical setting. Work in a supportive and collaborative team environment. Develop new interests and gain a deeper understanding of your own strengths and values. Responsibilities: Conduct interviews with prospective patients both over the phone and in person to assess their eligibility for services. Guide patients through the enrollment process addressing their inquiries and concerns, and providing necessary guidance. Collect and review enrollment documentation to ensure patients have the required paperwork. Serve as the primary point of contact for patients, offering a warm and welcoming experience. Qualifications A genuine interest in contributing to your community’s health and well-being. Strong organizational and time management skills. Excellent communication and interpersonal skills. Basic computer proficiency. Completion of Florida Department of Health online training module. Don’t miss out on this rewarding opportunity to utilize your skills and contribute to the well-being of others. If you’re ready to be part of something truly special, apply today!
Date Posted: Jun 25, 2025
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Flexible Schedule
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Lakeland, FL 33815
Join Our Prescription Processing Team: Empower Health, Empower Lives! Are you passionate about making healthcare accessible to all? Do you thrive in a supportive and caring environment? If so, we have the perfect opportunity for you! At LVIM, we exist to fill the gap in healthcare coverage for the medically underserved. Our patients do not qualify for government assistance, but cannot afford the price tag of high-cost health insurance premiums. That’s where LVIM steps in by providing access to free, high-quality, comprehensive healthcare through a community of caring volunteers. As a Prescription Assistance Program Volunteer, you will play a crucial role in ensuring that our patients receive the medications they need to stay healthy and thrive. From documenting medication arrivals to telephoning patients when orders are ready for pick-up, every task you undertake will directly impact the well-being of those we serve. Benefits of Volunteering: Ensure essential medications reach individuals in need, improving their health and well-being. Gain valuable experience in healthcare administration under the guidance of supportive professionals. Become part of a compassionate team dedicated to providing medical services to the community, fostering a sense of belonging and purpose. Experience the deep satisfaction of making a tangible difference in the lives of others. Responsibilities: Record the receipt of medication deliveries from pharmaceutical companies accurately and efficiently to maintain an organized inventory system. Sort and label prescriptions according to patient demographics, ensuring accuracy and adherence to established procedures. Contact patients promptly to inform them when their medication orders are ready for pick-up, demonstrating care and professionalism in all interactions. Work closely with pharmacy staff to ensure prescriptions are placed in designated areas for verification and distribution, fostering a smooth workflow and timely service delivery. Qualifications: Warm and professional telephone etiquette Detail-oriented with excellent organizational skills Ability to work independently and as part of a team Basic computer proficiency, as well as, accurate data entry skills and a willingness to learn new systems Join our dedicated team and become part of something truly meaningful. Together, we can make a difference in the lives of our patients and our community. Apply today. We can't wait to welcome you aboard!
Date Posted: Jun 25, 2025
