Office of the Long-Term Care Ombudsman

Cause Area

  • Advocacy & Human Rights
  • Crisis Support
  • LGBTQ+
  • Seniors
  • Veterans & Military Families

Location

Pennsylvania Department of Aging555 Walnut Street, 5th FloorHarrisburg, PA 17101 United States
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Organization Information

Mission Statement

Residents of long-term care facilities sometimes have little or no contact with the outside world. Many feel they lack control over their lives. A friendly volunteer who visits regularly can be a bright spot in an elderly resident's day. Many residents are alone and would be very happy to have your visits. This may also help ensure they get good care if someone from the community is looking in on them regularly.

Description

Pennsylvania's Long-Term Care Ombudsman Program works to resolve complaints and issues on behalf of individuals residing in long-term care settings, such as nursing homes, assisted living facilities, and personal care homes. Ombudsmen empower residents by educating them on their rights under federal and state law and advocate for those who are unable to advocate for themselves, to ensure that they receive the highest quality of care. They also work to bring about change that improves care at the local, state, and national levels.

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