Wisconsin Board on Aging and Long Term Care

Cause Area

  • Advocacy & Human Rights
  • People with Disabilities
  • Seniors


1402 Pankrazt StreetMadison, WI 53704 United States

Organization Information

Mission Statement

The mission of the Board on Aging and Long Term Care is to advocate for the interests of the state's long term care consumers, to inform those consumers of their rights, and to educate the public at large about health care systems and long term care.


The Wisconsin Volunteer Ombudsman program celebrated 25 years of service in May of 2019. This program provides support in 32 counties throughout Wisconsin. Trained volunteers make unannounced weekly visits to a designated long term care facility, working to empower residents & their families to communicate concerns and complaints by providing support and empowerment. The Volunteer Ombudsman assists residents by being their voice and working hand in hand with the facility staff to resolve issues.

Requirements: Agree to a 6 month commitment, Pass a criminal background check , (paid by our agency), Be free from conflict of interest, A ttend 7 1/2 -hour training, p rovide own transportation, m ake unannounced, weekly visits to assigned facility, c omplete monthly reports, and e njoy spending time with residents in nursing homes.


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