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Flexible Schedule
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Virtual Opportunity
Our challenge Led by patients, BRIAN (Brain tumouR Information and Analysis Network), is a pioneering app driven by patient data. BRIAN helps people cope with a brain tumour, allowing users - and those supporting them - to understand how they’re doing and make better informed decisions about treatment and care. The number of people signing up to BRIAN is growing daily. We want to make sure that all newly registered users are in-the-know about the different features available to them through the app and are aware of the functionality that’s most relevant to their circumstances. Additionally, we want to ensure those already using the app find it a useful tool and to understand if there is more we can do to improve user experience. How can you help? New BRIAN users will be given the option to have a phone call, to help them make the most of the app. We’re looking for volunteers to speak with those who have requested a call. The purpose of each call will be to: Provide advice on the most suitable functions within the app to use for their circumstances Help address issues users may be encountering when using BRIAN Collect feedback about people’s use of BRIAN or any suggestions In future we’d also like to offer a phone call to certain existing BRIAN users, to help us to better understand and improve user experience. For example, if someone is a regular user whose activity has dropped off. What are we looking for? This is an exciting new volunteer role, and we’d like volunteers to play a part in shaping and developing the role along with us. We’re looking for individuals who: Have a good telephone manner Are confident using technology (i.e. familiar with using a variety of different apps personally) Are empathetic and have good active listening skills Are reliable and able to keep to agreed volunteer commitments Are committed to keeping up to date with the latest news and updates from The Charity Are good team players and have strong communication skills Are sensitive to issues surrounding data protection and the handling of data We particularly encourage applications from those who are significantly underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic (BAME) communities. What impact will you have? Through this role, volunteers have the opportunity to directly improve the experience of those using the BRIAN app, enabling them to get the most out of BRIAN, to understand their own experience and make better informed decisions about treatment and care. The feedback from these calls will also inform future developments within BRIAN, enabling the team to create a tool that is really valuable to those using it. Practical considerations This volunteer role is only available to those based in the UK. Ideally we’re looking for a regular commitment of a few hours per week, but we can be flexible to suit the availability of volunteers. Phone calls with BRIAN users will take place within our office hours (9am-5:30pm). You will receive a full induction to The Brain Tumour Charity and training for the role, as well as on going support and direction from a team member in both the Support and BRIAN Teams. Volunteers taking on this role will be required to complete a DBS check, as well as some internal data security and safeguarding training. This is currently a home based role. In the future, if located close to our office in Fleet, Hampshire, it may be possible to volunteer from our office. Volunteers must be over 18. We carry out reference checks for all individuals who will be volunteering for us on a regular basis.
Date Posted: Apr 21, 2021
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Flexible Schedule
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Virtual Opportunity
Fundraising events are a key part of The Brain Tumour Charity’s income, helping us to move further, faster towards our goals of doubling survival and halving the harm that brain tumours have on quality of life. The Twilight Walk is The Brain Tumour Charity’s flagship event and it brings together our community up and down the country, as they take on a walking challenge to raise money, raise awareness and celebrate loved ones. Last year we launched The Twilight Walk virtually for the first time due to the profound impact of COVID-19-and it was a great success! 790 walkers came together virtually and raised £348,000. This year we will be holding The Twilight Walk as a virtual event again and we’d love the support of a volunteer to help us deliver an even more amazing experience for walkers, with the aims of uniting our community and raising vital funds. How can you help? This is an exciting opportunity to support our team with the day-to-day running and management of The Twilight Walk. As an Events Team Support Volunteer, you will be involved in: Triaging new walkers to help us find out about our supporters and deliver the most appropriate stewardship for them. Managing and placing t-shirt orders to ensure all walkers receive their t-shirts for their walks. Managing The Twilight Walk inbox to ensure all emails are replied to in a timely manner and all queries are resolved. Create engaging content to encourage walkers in The Twilight Walk Facebook group. We’re looking for... This would be a great volunteer role for anyone hoping to gain experience in events management and we would love to hear from you if you have: A passion for events and a willingness to get stuck in and learn Strong IT and computer skills Great organisational ability A friendly, professional and polite manner for communicating with our community via email Prior experience using a CRM or similar database (desirable). We particularly encourage applications from those who are significantly underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic (BAME) communities. What impact will you have? In this role, you’ll play a key role delivering our flagship event, by making sure walkers have received everything they need for their walk and engaging with a wide variety of supporters to help make their Twilight Walk a success. By doing so, you’ll be helping our community to raise vital funds and awareness to help beat brain tumours sooner. What can you gain from volunteering with us? You will gain invaluable Event Management experience to share on your CV or in future job interviews, helping you to stand out. You’ll join a friendly, supportive and passionate team and develop an understanding of how The Charity’s Events Team operates. Practical considerations You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing support from the team. This is a remote role and all activities can be done from home. The majority of activities for the role can take place either within or outside of The Charity’s core working hours - we can be flexible to suit the availability of the volunteer. To ensure the volunteer has sufficient support, some crossover with the working hours of the Events Team would be beneficial. We’d also ask that any emails sent externally are sent within The Charity’s working hours. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers will also be required to complete some internal data protection documentation before commencing the role. Volunteers must be over 18.
Date Posted: Jun 9, 2021
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Flexible Schedule
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Virtual Opportunity
Our challenge We have in excess of 140,000 followers across our core social media channels of Facebook, Instagram and Twitter. We use these channels to communicate key elements of our work to those affected by a brain tumour, and to support our strategic goals of halving the harm caused by brain tumours and doubling survival. This helps us move further, faster towards a cure. Our channels have grown significantly in recent years and we are looking for additional support to make sure we are maximising their impact. How can you help? This is an exciting opportunity to support our marketing team by being involved in creative content creation work, engaging with our online community and reaching out to those talking about our cause. The role will include: Working with our Social Media and Digital Marketing Manager to manage and engage with our social media community via comments, inbox messages and social listening; Working with our Social Media and Digital Marketing Manager to develop and schedule creative social media content; Assist with social media campaign and advertisement launches and Assisting with some social media reporting on our social media impact and content performance. We're looking for... This is an exciting new volunteer role. We want to hear from you if you: Are happy creating written content for a variety of audiences, while being sensitive to The Charity’s voice and brand Are confident using a variety of social platforms and scheduling tools (e.g. SproutSocial and Create) (desirable but not mandatory) Are creative and innovative, with a keen eye for detail Have experience working with families or individuals through a social care or support based role (desirable) Have prior experience in social media or marketing including social media analytics (desirable) We particularly encourage applications from those who are significantly underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic (BAME) communities. What impact will you have? Your support will enable us to maximise our presence online, reaching and signposting more people that need our support, encouraging new fundraising activity, amplifying our brand and helping ensure our content creates the largest impact possible. What can you gain from volunteering? You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future You’ll join a friendly, passionate team and develop an understanding of how the digital team at The Charity operates. Practical considerations This opportunity is only available to applicants who are based in the UK. You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from a team member within the Digital Team. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers will also be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18.
Date Posted: Jun 9, 2021
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Flexible Schedule
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London, United Kingdom
Each year The Brain Tumour Charity needs to raise funds from a number of different sources, including trusts and foundations. In 2020/21 our target is £725,000 from trusts and foundations which will contribute to the overall Fundraising target of £8.4m. During these uncertain times we would love to be able to draw on the skills of an experienced fundraiser to support our fundraising efforts. Funds raised will help ensure we can continue to support research, raise awareness and provide support to people affected by a brain tumour. How can you help? We’re looking for support with the following areas: Helping to research trusts who we could submit applications to; Helping to write and send applications to trusts; and Helping to clean up our database (Salesforce) and ensure information is used effectively and efficiently We are looking for: Research skills, including using the internet; Knowledge of using a database (Salesforce experience desirable); Attention to detail and good writing skills; Knowledge and understanding of fundraising, including trust fundraising would be helpful but is not essential. Time commitment As much time as you would like, but we’re ideally looking for a regular commitment of at least four hours per week, across one morning or afternoon, within The Charity’s core opening hours (9am-5:30pm, Monday-Friday) This role may suit a candidate who is on a period of Flexi Furlough/ Furlough leave from another non-profit organisation. We particularly encourage applications from those who are significantly underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic (BAME) communities. Training and support You will receive a full induction to The Brain Tumour Charity and your role here as well as in-house training on the use of our database (Salesforce). You will receive regular support and supervision You will be given any equipment necessary to carry out your role What can I gain from volunteering with you? Utilising your existing skills as well as developing and learning new ones to take forward into the future, including research skills; The opportunity to join a friendly, supportive and passionate team and develop an understanding of how a busy charity fundraising team operates; Training for, and experience of using, a CRM database (Salesforce). Katie, who has previously volunteered in this role, shares about her experience below... "I started volunteering with The Brain Tumour Charity as I wanted to use my time on furlough to both do something good and build my experience and skills in Trusts and Foundations fundraising, particularly for a medical charity which was a new sector for me. I have learnt so much from the team who were so welcoming and helpful, it's given me a really valuable perspective that I can take into my current and future roles." Practical considerations You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from a team member within the Trust and Foundations Team. At present this would be a home based role. In the future, it would be possible to work from our office in Fleet, Hampshire.
Date Posted: Oct 20, 2020
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Flexible Schedule
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Virtual Opportunity
Why we need your help Our Support and Information team offer a wide range of inclusive and accessible services to support those diagnosed with a brain tumour and their families. One of our most critical services is our Support and Information Line, which is open between 9am-5pm, Monday-Friday. This service offers a place for people affected by a brain tumour diagnosis, to ask questions or raise concerns about a diagnosis, treatments, access to clinical trials, side effects and how to support a loved one. We are looking for volunteers to help us to run the Support Line more efficiently, by answering calls and asking some key questions to ensure the caller is transferred/triaged to the most appropriate support for them. This is an opportunity to be on the frontline of our support services and to play a vital role, in ensuring those that we support get the best service possible. What will I be doing? Answer incoming calls to the Support Line Ask specific questions to understand the caller’s support needs Offer empathy and understanding to the caller Transfer callers to the most appropriate teams Record information about the call onto our secure database Engage in supervision to ensure your wellbeing needs are met What skills and experience do I need? Experience or confidence in answering calls and speaking on the phone Strong IT and computer skills, ideally experience of using databases Ability to demonstrate a high degree of empathy and resilience Active listening skills and a strong communicator Ability to separate own experiences from others, offering support and signposting in a non judgemental way Confidence to work autonomously and as part of a team Organisation and reliability Demonstrable understanding of confidential working How much of my time would you like? To ensure we have volunteer cover for the full Support Line opening hours, we are looking for volunteers to commit to a minimum of, one 4 hour morning or afternoon shift. These would be: 9am-1pm (Monday-Friday) 1pm-5pm (Monday-Friday) Due to the continuous training involved, we would ask that volunteers commit to a minimum of 6 months spent volunteering with us. How will I be trained and supported? You will receive a full online induction to The Brain Tumour Charity and your role here, as well as in-house training on the use of our database and phone system. You will receive weekly supervision after each shift and ongoing support through online webinars, emails and telephone calls, from a dedicated staff contact. Opportunity to keep in touch and gain support from other volunteers in the same role. You can also receive regular updates if you’d like them through our Volunteers E-Newsletter. What can I gain from volunteering with you? Developing your existing skills as well as learning new ones Experience of working within a busy charity support team The satisfaction of knowing that you’re making a valuable contribution to the lives of those affected by brain tumours There is an opportunity to expand the role, by taking on additional training Practical Considerations Because of the nature of this role, a DBS check is required. We also carry out reference checks for all individuals who will be volunteering for us. In order to carry out the role, volunteers will need to have access to a secure laptop or desktop, a smart phone and good Wi-Fi. Where will I be based? This is a remote role where you will volunteer from home. You will have regular contact with our Support and Information team who look out for each other while facing tough challenges along the way. We nurture an inspiring, connected and positive team environment. The application process Applications for this role will close on Thursday 1st July, however the opportunity may close to new applications if a sufficient number have been received before this date. To apply, please submit an up-to-date CV, along with a covering letter to the following email address: volunteering@thebraintumourcharity.org. In your covering letter, please share a little about your motivation for wanting to be a Support Line Volunteer and any skills you feel are relevant to the role. We particularly encourage applications from those who are significantly underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic (BAME) communities.
Date Posted: Mar 31, 2021
