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WISE & Healthy Aging advances the dignity and quality of life of older adults through leadership, advocacy and high-quality, innovative services.
The representatives of the WISE & Healthy Aging Long-Term Care Ombudsman Program serve as advocates for the residents occupying the more than 76,000 beds in long-term care facilities in the city and county of Los Angeles. The program oversees ombudsman services in the city and county of Los Angeles as part of the California Long-Term Care Ombudsman Program. This program is authorized under the federal Older Americans Act and its California companion, the Older Californians Act. The goal of the Long-Term Care Ombudsman Program is to investigate and attempt to resolve complaints made by or on behalf of individual residents in long-term care facilities. These facilities include nursing homes; residential care facilities for the elderly (also known as assisted living or board and care facilities).