"Advocate for those who can't, support those who can, and ensure all long-term care consumers live with dignity and respect."

The Ombudsman advocates for residents of nursing homes, personal care homes and assisted living facilities. Ombudsman provide a presence in long-term care facilities Ombudsman work to improve the quality of life and care for residents living in long-term care settings. Ombudsman help to ensure that residents in long-term care facilities are treated with dignity and respect. Ombudsman help empower residents to resolve their complaints.