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Long Term Care Ombudsman Long Term Care Ombudsman
Cause Area
Location
Causes
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Mission Statement
To promote a long term care system responsive to the needs and choices of consumers.
Description
The Long Term Care Ombudsman (LTCO) advocates for long term care consumers. Since 1977, LTCO has served as a "voice" for residents of nursing homes, residential and adult care facilities, and consumers of in-home services. LTCO: * Responds to and resolves complaints, such as inadequate care, privacy issues, choices in daily life, and admission and discharge problems; * Represents the consumer's perspective in legislative and policy issues; * Provides selection assistance for those who need long term care; * Provides information relating to Medicaid and Medicare; * Educates residents, families and staff about residents rights; and * Provides information regarding aging issues.
Website
Contact
- Marie McCabe
- (216) 696-2719
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