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Advocate for those who can't, support those who can; and ensure all long-term care consumers live with dignity and respect.
Pennsylvania Ombudsmen are federally mandated, legally-based and state-certified via standardized trainings to actively advocate and give voice to older consumers of long-term care services, whether delivered in the community or a facility-based setting. Pennsylvania Ombudsmen champion the right of these consumers to achieve the highest quality of life and care wherever they reside. Pennsylvania Ombudsmen may be staff, volunteers, or PEER residents- all are united through an impassioned commitment to listen, educate, investigate, mediate, and empower through a visible presence.
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