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The Pierce County Long-Term Care Ombudsman advocates for residents of nursing homes, adult family homes, and assisted living facilities. Our purpose is to protect and promote the Resident Rights guaranteed these residents under Federal and State law and regulations. We are trained to receive complaints and resolve problems in situations involving quality of care, use of restraints, transfer and discharge, abuse and other aspects of resident dignity and rights.
Program staff and certified volunteers work in nursing homes, adult family homes, and boarding homes. Certified ombudsmen are a listening ear and a voice for residents of long-term care settings.
Ombudsmen educate residents, staff, families and the community about long-term care issues, resources, resident rights and quality of life in long-term care settings.