I was matched with a student who did not know they were in the program at all. The first day that I went to meet them they did not show up and later sent me an email with expletives. I don't blame the student; I think that the staffperson did not prepare the student. I believe the staffperson was later fired. But when the replacement took over, I think she was overstaffed and doing the job of multiple people, and she never got back to me when she said she would about getting set up with another mentee. It was so disorganized and just not a good experience.