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Help Make our House a Home!

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Ronald McDonald House Houston

  • 269 people are interested
Welcome Desk Volunteer
Answering phone calls for Ronald McDonald House families.

Two Volunteer Positions Available:
1. House Warmer - Create a warm, homelike culture throughout the House by serving and engaging with our residents. Volunteers serving in this position will primarily be up and moving throughout the House during the shift completing tasks such as:
- Provide a listening ear and visit informally with family members in common areas
- Assist family members and group volunteers with loading/unloading belongings
- Sharing our mission by providing tours to visitors and group volunteers
- Restocking snacks, making coffee, and helping our community kitchen stay organized and clean for our families
- Orienting families and group volunteers on kitchen use instructions
- Assist with sorting, organizing, and documenting donated items
- Restocking family bedrooms in preparation of new family check-in
- Assist group volunteers in orienting them to our House
- Helping orient new families to our House by helping them find kitchen materials, assisting with the checkout of bikes, play equipment, video game controls, etc.
- Giving tours to new families

2. House Concierge - Give family members and visitors an awesome first impression of the House by providing a warm welcome! Volunteers in this position will be primarily stationed at the front desk, assisting the manager-on-duty, welcoming and sharing information with our families and visitors. Volunteers will provide information and resources to guests and visitors by completing tasks such as:
- answering the phone and giving needed information about RMH, transferring calls as necessary
- welcoming and signing-in group volunteers
- assisting House Manager with clerical work
- assisting with occasional administrative projects from other departments
- selling merchandise
- paging to make House announcements
- welcoming visitors for meetings with staff, communicating with staff members about their arrival
- assisting with shuttle sign-up
- giving directions and sharing information on nearby resources
- sorting mail and facilitating package pick-up

Holcombe House Volunteers make a 3 month commitment in our "Fast Track" or a 6 month commitment to serve in our "Traditional" track.

Volunteer opportunities are available from 9 a.m. - 9 p.m. seven days a week. Shifts are scheduled in 3 hour time blocks.

  • 9:00 a.m. - 12:00 p.m.
  • 12:00 p.m. - 3:00 p.m.
  • 3:00 p.m. - 6:00 p.m.
  • 6:00 p.m. - 9:00 p.m.

Ronald McDonald House Houston Volunteers in our Fast Track commit to one shift per week for a minimum of 3 months. RMH Houston Volunteers in our Traditional Track commit to serve two shifts per month for a minimum of 6 months.

Please note, due to COVID-19 safety protocols, we have paused volunteer onboarding. To receive regular updates and be informed when we are resuming our volunteer program, please complete a volunteer application.

To apply, fill out volunteer application at this link: https://rmhhouston.org/individual-volunteer-program-application-instructions/

1 More opportunity with Ronald McDonald House Houston

About Ronald McDonald House Houston


1907 Holcombe Boulevard, Houston, TX 77030, US

Mission Statement

Houston's Ronald McDonald House offers a home away from home providing care, compassion and hope to families with seriously ill children being treated in Texas Medical Center member institutions.


Ronald McDonald House Houston opened its doors in 1981 to offer a home away from home to the families with seriously ill children being treated in Texas Medical Center member institutions. Houston's RMH operates several locations that offer home-like environments to these seriously ill children and their families:

  • 50 bedroom House on Holcombe Boulevard
  • 20 bedroom House inside Texas Children's Hospital
  • 14 bedroom House inside Children's Memorial Hermann Hospital
  • Cardiovascular ICU Family Room at Texas Children's Hospital
  • Hematology/Oncology Inpatient Family Room at Texas Children's Hospital
  • Outpatient Family Room at Texas Children's Hospital
  • Women's Pavilion Family Room at Texas Children's Hospital
  • Family Room program at M.D. Anderson Cancer Center

Each of these facilities serves a different population. The Holcombe House is generally home to families from outside Houston while the in-hospital facilities primarily serve families from the greater Houston area. At RMH Houston, the families find comfort, encouragement and support from volunteers, staff and other families, who share similar experiences, during an unimaginably difficult time in their lives.

Ronald McDonald House Houston is able to provide these services because of the generous gifts of time and financial support provided by individuals, companies, and foundations throughout the Houston community.

Children & Youth
Health & Medicine


We'll work with your schedule.


1907 Holcombe Blvd.Houston, TX 77030



  • Customer Service
  • Office Reception
  • Hospitality
  • People Skills
  • Cross-cultural Communication


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 3 month commitment with weekly three hour shift, 6 month commitment with two 3 hr shifts per month.
  • Volunteer interview and training required.

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