Answer phones for Home Care


Cause Areas


It's flexible! We'll work with your schedule.


Family & Children's Agency9 Mott AvenueNorwalk, CT 06850


Family & Children’s Agency is seeking a volunteer to offer administrative assistance in our Home Care Services for Seniors office. This position would provide relief to the receptionist Monday - Friday 12:30 - 2:00 p.m.

Volunteers should have prior experience working in an office setting. Ideal candidate will be have pleasant phone manner and be comfortable with phone system, have great customer service, and have the ability to use of office equipment (phone, copy/fax).

Program Information

Both the physical limitations of aging and the increasing impact of medical conditions play a decisive role in whether a senior can age successfully at home. Our services, which range from having the security of a Personal Alert button to having a full-time, live-in home health aide, allow seniors to retain their independence throughout the aging process. Other services include short-term home health aides, carpentry and home modification, homemakers and assisted transportation.


To become a volunteer with Family & Children’s Agency, volunteers must complete an application and necessary background checks, including criminal, state, and Department of Children and Families checks. Volunteers must also complete an agency orientation with Volunteer Services and a program orientation with their supervisor.

Skills Needed:

  • Desire to work in an administrative capacity
  • General knowledge of office setting and phone system
  • Pleasant phone manner
  • Dependability and consistency
  • Ability to maintain appropriate boundaries
  • Clean background check

Family & Children’s Agency is a leading non-profit, human service organization that is committed to increasing the social and emotional well-being of our clients. We provide strength-based, solution focused services that respond to the individual needs of children & families, youth, adults, and seniors.

Last year more than 10,000 individuals of all ages and all walks of life experienced life-altering, positive changes as a result of their work with Family & Children’s Agency.


  • Administrative Support
  • Office Reception
  • People Skills
  • Relationship Building
  • Verbal / Written Communication
  • Data Entry

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 4-5 hours per week

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