West Seattle Helpline: Volunteer on our Assistance Hotline!


Cause Areas


It's flexible! We'll work with your schedule.


6516 35th Ave Sw #204Seattle, WA 98126


Our neighbors need your help!

West Seattle Helpline provides emergency assistance to low-income individuals and families in our community. Our clients have faced a crisis or unexpected hardship and are working hard to get back on their feet.

Our Helpline Hotline is the primary way that families apply for and access our services. As a Hotline volunteer, you will answer and return calls from clients and walk them through our assistance application process, schedule appointments at our clothing bank, and help them find services to meet their needs. You will be a part of our work helping thousands of families each year recover from difficult circumstances and get back on track!

This volunteer position is excellent experience for those looking to go into social work, the nonprofit sector, or work with low-income populations. We ask for a regular commitment to ensure consistent services for our clients, ideally once a week. We are happy to work with your schedule to find a time that is convenient!

For more information on our programs and other ways you can get involved, visit: www.wshelpline.org/get-involved

Please contact the Program Manager, Theresa Sundin, at programs@wshelpline.org with any questions. Thanks!


  • Customer Service
  • People Skills
  • Relationship Building
  • Verbal / Written Communication
  • Data Entry

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Orientation or Training
  • 2 hours/week, flexible schedule

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