O'Hare Airport international terminal volunteer

Cause Areas


It's flexible! We'll work with your schedule.


O'Hare International AirportTerminal 5P.O. Box 66019Chicago, IL 60666


Travelers Aid Chicago provides crisis intervention, information, and social services to travelers and visitors at Chicago 's O'Hare International Airport. The Travelers Aid office is located inside security in Terminal 2 with 6 satellite locations in Terminals 1, 2, 3, and 5. Travelers Aid is a program of Heartland Human Care Services. Information desk volunteers are positioned at one of 9 information desks throughout O’Hare Airport, 2 of which are in the international terminal, where they offer help to passengers in need of information or assistance. Volunteers also may occasionally leave the booth to provide protective travel services to vulnerable or at-risk passengers who need guidance, support, or advocacy as they move through the airport. Each volunteer must complete a background check to obtain an O'Hare badge to pass through security checkpoints.


Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Minimum of two shifts or 10 hours per month
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