• 109 people are interested
 

LiveHelp Operator

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ORGANIZATION: Illinois Legal Aid Online

  • 109 people are interested

Volunteer to become an operator for Illinois Legal Aid Online’s renowned LiveHelp Program. Volunteers help website users of www.IllinoisLegalAid.org obtain legal information by providing navigation assistance and legal referrals via instant messaging.

This is a great opportunity to learn while helping others. LiveHelp volunteers learn how legal matters affect everyday people and provide chat assistance to people-in-need. Volunteers are typically law students, but may also be paralegal students, retired attorneys, and anyone with a dedicated interest in the law and serving the public.

As a LiveHelp Operator, you’ll receive training, supervision, and continued support. No prior legal knowledge or experience is necessary. Feel free to sign up and volunteer as much or as little as you can!

The best part is that it can be done from any computer with internet access, making it a flexible resume-boosting opportunity that can accommodate virtually any schedule.

In addition, you must have English language proficiency and a stable internet connection. No exceptions.

Email resume and any questions you may have to Fasharra at livehelp@illinoislegalaid.org.

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About Illinois Legal Aid Online

Location:

120 S. LaSalle Street, Suite 900, Chicago, IL 60603, US

Mission Statement

The mission of Illinois Legal Aid Online is to lower barriers to the law so that people can understand their legal options, make informed decisions, and when necessary, represent themselves. ILAO leverages technology to put the law within reach for all Illinoisans regardless of their location, income, and education.

Description

Illinois Legal Aid Online will continue its proactive leadership role to increase access to justice through the use of technology by pursuing three overall goals:

1. Provide lower-income Illinois residents with user-friendly legal information, educational articles and forms all written in plain English; "self-help" resources; and other related materials.

2. Provide information about pro bono opportunities, training and practice support and other relevant information and resources for current and prospective pro bono attorneys in Illinois.

3. Provide training and practice support tools and other relevant information and resources for legal aid advocates in Illinois.

CAUSE AREAS

Community
Computers & Technology
Justice & Legal
Community, Computers & Technology, Justice & Legal

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • Customer Service
  • People Skills

GOOD FOR

N/A

REQUIREMENTS

  • Flexible!

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