Become a 211 Community Information and Referral Specialist!

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United Way of Dane County

  • A group opportunity. Invite your friends.
  • 14 people are interested

United Way 211 receives nearly 100 calls a day for food, shelter, rent and utilities assistance, aging and disability resources and more. No matter the situation, volunteers at 211 listen, empathize and connect people with resources and services in our community to help.

In order to be best equipped to help callers, all of our volunteers are required to go through a multi-step training process before they can become Community Information and Referral Specialists.

This position will allow you to improve your customer service skills, learn about resources and needs in the community, and make a direct impact on people’s lives.

Volunteers serve one 4-hour shift per week, weekdays between 8:00 a.m. and 5:00 p.m., and are asked to commit to a minimum of one year of service.

For more information, email us at volunteer211@uwdc.org, call 211 weekdays between 8:00 a.m. and 5:00 p.m. or visit our website at www.unitedwaydanecounty.org/get-help/2-1-1.

1 More opportunity with United Way of Dane County

About United Way of Dane County

Location:

2059 Atwood Ave, Madison, WI 53704, US

Mission Statement

To unite and focus the community to create measurable results in improving people's lives and strengthening our community.

Description

When you give of yourself, you have the ability to make a dramatic impact on the life of another. Whether it's tutoring a young child, performing home chores for an elderly person or providing case management to a family at risk of homelessness, you can literally change people's lives for the better by volunteering.

The United Way Volunteer Center will match you with volunteer opportunities that fit your interests, skills, availability and location. They are happy to help you over the phone, in person in an interview, or you can look at opportunities by going to a collaborative website, volunteeryourtime.org.

WHEN

We'll work with your schedule.

WHERE

East sideMadison, WI 53704

SKILLS

  • Basic Computer Skills
  • Multi-Tasking
  • People Skills
  • Problem Solving
  • Social Work

GOOD FOR

  • People 55+
  • Group

REQUIREMENTS

  • Must be at least 18
  • Volunteers serve one 4-hour shift per week, weekdays between 8:00 a.m. and 5:00 p.m., and are asked to commit to a minimum of one year of service.

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