During these uncertain times, how can we help?

As the world leader in volunteerism we feel a responsibility to unite our broader community, and to use this moment to become stronger.

See below to access our COVID-19 Resource Hub, and to explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
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Visitor (Guest) Services & Assistance

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Rochester General Hospital

  • 133 people are interested

Volunteers in this role:

  • Greet and welcome patients, family members, staff and others entering the hospital lobby
  • Walk patients and others from main entrances to wherever they need to go in the hospital
  • Wheelchair assist those who are unable to walk long distances

Volunteers are needed

  • Monday-Friday: 8am - 12pm, 12 - 4pm and 4 - 7pm
  • Saturdays and Sundays: 9am - 1pm and 4pm - 7pm

Note: in these COVID times, volunteers in this assignment will wear the hospital's required personal protective equipment, namely, a face mask and plastic face shield.

Benefits of Volunteering:

  • Free Parking
  • $4.25 meal discount each day a 4-hour or more shift is donated
  • Making a positive difference in the lives of others
  • Being active, staying busy - volunteering has proven health benefits
  • Making new friends, networking with and meeting new people

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About Rochester General Hospital


1425 Portland Ave, Rochester, NY 14621, US

Mission Statement

Rochester General Volunteer Services creates opportunities for volunteers to enrich the health and wellness of our diverse Rochester population.


528-bed acute care facility as well as a major teaching and referral center, providing multiple levels of care to Rochester and the Finger Lakes region.

Health & Medicine


We'll work with your schedule.


Rochester General Hospital1425 Portland AveRochester, NY 14621



  • Customer Service
  • People Skills
  • Healthcare
  • Community Outreach
  • Hospitality




  • Background Check
  • Must be at least 19
  • Orientation or Training
  • One 4-hour shift per week for a min. 3 months (90 days)
  • Interview (virtual), health screening, online orientation

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