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37 people are interested
Customer Service Assistant
ORGANIZATION: Nine Network of Public Media(KETC)
Please visit the new page to apply.
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37 people are interested
Do you love to talk with others about how much you love the latest episode of Downton Abbey? Or what topics the Donnybrookers were talking about? If so, we would love to have you!
The Nine Network (KETC) is looking for a volunteer ambassador to help deliver great customer service to our viewers and members by serving as a customer service associate.
This role requires a volunteer who is capable of fielding phone calls about our programs and services. In addition, our customer service associate would need to be comfortable with light database work and help with occasional mailings.
For this role, we would prefer someone with: prior customer service experience or proven customer service skills, enjoy working with people, interest or knowledge of PBS/Nine Network programming, basic computer and internet skills, patience, and ability to multi-task. Previous receptionist, previous database experience customer service or assistant experience is an advantage.
Complete training of our phone system and member database will be provided.
Time Commitment: Very flexible; 1 to 3 days a week; 2 to 6 hours at a time. We ask that a customer service associate commit to this role for at least 6 months.
More opportunities with Nine Network of Public Media(KETC)
No additional volunteer opportunities at this time.
About Nine Network of Public Media(KETC)
Location:
3655 Olive Street, Saint Louis, MO 63108, US
Mission Statement
Mission Igniting the spirit of possibility Vision We envision a strong and healthy community working together through public media.
Description
Credo
We engage our community through quality content because it strengthens civic life. We remain indepen¬dent because we believe it is the basis of trust. We are committed to engagement because it fosters a healthy community. We believe in making our content easily accessible, because the more people we engage, the greater our value becomes. We want to create sound business models, because we want to continue our good work. We want to connect our citizens with one another because we believe it is important to bring St. Louis together. We believe that when we succeed in our mission we ignite the spirit of possibility in St. Louis.
CAUSE AREAS
WHEN
WHERE
3655 Olive StreetSaint Louis, MO 63108
DATE POSTED
June 14, 2017
SKILLS
- Basic Computer Skills
- Customer Service
- Donor Management
- Public Relations
- Relationship Building
- Data Entry
GOOD FOR
- People 55+
REQUIREMENTS
- Must be at least 18
- Orientation or Training
- 1 to 3 days a week; 2 to 4 hour shifts;
- We ask that a customer service associate commit to this role for at least 6 months.