Pharmaceutical Assistance Volunteer

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JOB SUMMARY: Assisting patients in filling out PMAP form applications. Assist with patient eligibility screening and answer telephones. Increasing awareness in Patient Assistance Programs through pharmaceutical companies.

LICENSURE: None required.

QUALIFICATIONS: Ability to speak English. Ability to clearly communicate directions and explanation of forms and processes to the patient. Communicate in a positive informative manner. Work as a team player. Ability to sit for periods of time and/or ambulate short distances for supplies. Fulfill commitment to time schedule.

DUTIES:
1. Answering patients questions regarding Patient Assistance Programs. Both in person and through telecommunications.
2. Present alternative options to patients.
3. Effectively communicate eligibility requirements to walk-in clients.
4. Write legibly on forms requiring general patient information.
5. Maintain patient confidentiality.
6. Alert medical staff of patients requiring immediate attention.
7. Communication to office staff of future eligible patients.