The 2018 hurricane season has been extraordinarily active in parts of the U.S., with Hurricane Florence currently impacting millions in the Carolinas. As this natural disaster unfolds, the staff here at VolunteerMatch is doing its part to ensure that, if you are in an affected community, you are prepared and safe. And if you are looking to help with disaster relief efforts, you know about the most effective ways to contribute.
Guest ambassadors assist with greeting the guests, giving directions, answering questions, and being available to help out wherever needed. They will also learn basic information about several different exhibits and will help educate the guests.
This is a very flexible position with scheduling. As a guest-oriented organization, the help of guest ambassadors is always welcome.
Provide exceptional guest service to create a quality and memorable guest experience to all aquarium guests and members
Proactively engage and converse with guests
Assist in the efficiency of the admissions process by acting as a line host or ramp host.
Assist in monitoring the Splash Park area.
Administer guest exit surveys.
Act as an exhibit host for select exhibit areas as requested
Provide guests with the benefits and information related to TSA memberships.
Maintain cleanliness of work and public areas surrounding admissions, Splash Park, food court, and exhibits.
Entertain guests by periodically working as a mascot or mascot’s guide
Interact positively with all guests, staff members and volunteers.
Periodically act as a greeter for school groups providing information regarding aquarium rules and regulations.
Participate in training programs to further knowledge of TSA history, exhibits, safety, policies, and procedures.
Participate in proactive team efforts to achieve departmental and company goals.