• 91 people are interested
 

211 Call Center Specialist

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ORGANIZATION: PATH, Inc

  • 91 people are interested

2-1-1, Crisis Calls and Suicide Prevention

24/7 hotline answered by highly trained volunteers with access to professional intervention.

The crisis line is operated by volunteers 24 hours a day, 7 days a week and receives human service information and referral calls. PATH answers for the United Way 2-1-1 information and referral hotline for 50+ counties in Illinois.

PATH's well-known training program is offered 3 times annually for 211 line volunteers.

For more information on our training courses visit www.pathcrisis.org or contact Eva Komar at ekomar@pathcrisis.org or 309-834-0507.

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About PATH, Inc

Location:

Business Office, 201 E. Grove St., Suite 200, Bloomington, IL 61701, US

Mission Statement

Providing Access to Help to Improve and Save Lives.

Description

Providing Access To Help (PATH) began on the campus of Illinois State University in 1971 as a drug hotline. The service quickly grew to provide crisis response and later to add community resources and referrals.

PATH is accredited by the American Association of Suicidology and the national Alliance of Information and Referral Systems.

In 2009 PATH became a pilot site for 2-1-1 in McLean, Livingston and DeWitt Counties. PATH will be adding additional counties to our 2-1-1 calling area throughout 2012.

We average over 100,000 calls annually.

Over the years of service to the community our scope and services have widened but our underlying mission remains the same - connecting people to the help they need.

In addition to the crisis and referral hotline PATH provides services to senior citizens and the homeless.

CAUSE AREAS

Community
Crisis Support
Homeless & Housing
Community, Crisis Support, Homeless & Housing

WHEN

We'll work with your schedule.

WHERE

PATH Inc.201 E. Grove St., Suite 200Bloomington, IL 61701

(40.477608,-88.99227)
 

SKILLS

  • Basic Computer Skills
  • Community Outreach
  • Critical Thinking
  • Multi-Tasking
  • Problem Solving
  • Verbal / Written Communication

GOOD FOR

N/A

REQUIREMENTS

  • Must be at least 18
  • Orientation or Training
  • 120 hours of service following a 48-hour training.

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