• 99 people are interested
 

211 Call Center Specialist

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ORGANIZATION: PATH, Inc

  • 99 people are interested

2-1-1 Information and Referral

24/7 hotline answered by highly trained volunteers with access to an information and referral database.

The information and referral line is operated by volunteers 24 hours a day, 7 days a week and receives human service information and referral calls. PATH answers for the United Way 2-1-1 information and referral hotline for 50+ counties in Illinois.

PATH's well-known training program is offered virtually and we will have training enrollment the 1st and 3rd week of every month.

For more information on our training courses visit www.pathcrisis.org or contact Olivia Jurgovan at ojurgovan@pathcrisis.org.

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About PATH, Inc

Location:

Business Office, 201 E. Grove St., Suite 200, Bloomington, IL 61701, US

Mission Statement

Providing Access to Help to Improve and Save Lives.

Description

Providing Access To Help (PATH) began on the campus of Illinois State University in 1971 as a drug hotline. The service quickly grew to provide crisis response and later to add community resources and referrals.

PATH is accredited by the American Association of Suicidology and Inform USA.

In 2009 PATH became a pilot site for 2-1-1 in McLean, Livingston and DeWitt Counties. PATH will be adding additional counties to our 2-1-1 calling area throughout 2012.

We average over 100,000 calls annually.

Over the years of service to the community our scope and services have widened but our underlying mission remains the same - connecting people to the help they need.

In addition to the crisis and referral hotline PATH provides services to individuals experiencing homelessness.

CAUSE AREAS

Community
Computers & Technology
Homeless & Housing
Community, Computers & Technology, Homeless & Housing

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • Basic Computer Skills
  • Community Outreach
  • Critical Thinking
  • Multi-Tasking
  • Problem Solving
  • Verbal / Written Communication

GOOD FOR

N/A

REQUIREMENTS

  • Must be at least 18
  • Orientation or Training
  • 120 hours of service following a 48-hour training.
  • Reliable internet connection and technology.

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