During these uncertain times, how can we help?

As the world leader in volunteerism we feel a responsibility to unite our broader community, and to use this moment to become stronger.

See below to access our COVID-19 Resource Hub, and to explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
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Call Center Specialist

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  • 66 people are interested

2-1-1, Crisis Calls and Suicide Prevention

24/7 hotline answered by highly trained volunteers with access to professional intervention.

The crisis line is operated by volunteers 24 hours a day, 7 days a week and receives emotional support and crisis calls in addition to information and referral. PATH answers for the United Way 2-1-1 information and referral hotline for over 40 counties in Illinois.

PATH answers calls for the National Suicide Prevention Lifeline at 800-273-TALK.

PATH's well-known training program is offered 3 times annually for crisis line volunteers.

For more information on our training courses visit www.pathcrisis.org or contact Adam Snell at asnell@pathcrisis.org or 309-834-0507.

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About PATH, Inc


Business Office, 201 E. Grove St., Suite 200, Bloomington, IL 61701, US

Mission Statement

Providing Access to Help to Improve and Save Lives.


Providing Access To Help (PATH) began on the campus of Illinois State University in 1971 as a drug hotline. The service quickly grew to provide crisis response and later to add community resources and referrals.

PATH is accredited by the American Association of Suicidology and the national Alliance of Information and Referral Systems.

In 2009 PATH became a pilot site for 2-1-1 in McLean, Livingston and DeWitt Counties. PATH will be adding additional counties to our 2-1-1 calling area throughout 2012.

We average over 100,000 calls annually.

Over the years of service to the community our scope and services have widened but our underlying mission remains the same - connecting people to the help they need.

In addition to the crisis and referral hotline PATH provides services to senior citizens and the homeless.

Crisis Support


We'll work with your schedule.


PATH Crisis Center201 E. Grove St., Suite 200Bloomington, IL 61701



  • Basic Computer Skills
  • Community Outreach
  • Critical Thinking
  • Multi-Tasking
  • Problem Solving
  • Verbal / Written Communication


  • People 55+


  • Must be at least 18
  • Orientation or Training
  • 120 hours of service following a 48-hour training.

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