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  • 61 people are interested

SHINE Medicare Counselor for Miami/Keys

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Alliance for Aging Inc

  • 61 people are interested

SHINE (Serving Health Insurance Needs of Elders) Counselors provide free and unbiased information about Medicare, Medicaid and prescription assistance to seniors and their caregivers/family members as a volunteer for the Florida Department of Elder Affairs in conjunction with the Area Agency on Aging, called the Alliance for Aging. Volunteers are trained by the Florida Dept of Elder Affairs via online training modules and then sit with a mentor once a week in person in order to learn how to answer questions about Medicare and resources for medical care in our community. Counseling is done over the telephone and/or face to face. Counselors are taught to use the medicare website planfinder tool to find Medicare Part D plans that cover people's drugs and let them know what the costs are. Counselors are also use other websites to find prescription assistance for clients. SHINE Counselors have to pass a Level 2 criminal background check and cannot have a license to sell insurance or any conflict of interest. The SHINE program is looking for those who are able to commit their time and talents for at least two years, 5 hours each week. Counselors can counsel from the Alliance for Aging in the Doral area or from one of our satelite sites (Baptist Hospital, North Beach Oceanfront Senior Center, Miami Beach Government Center, Homestead Senior Center, Key West Senior Center, and more). Counselors can also counsel from home once they complete the mentoring program.

More opportunities with Alliance for Aging Inc

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No additional volunteer opportunities at this time.

About Alliance for Aging Inc


760 NW 107 Avenue, Suite 214, Miami, FL 33172, US

Mission Statement

To enable older persons to lead meaningful and dignified lives in their living environment and communities by providing leadership, direction and support for a comprehensive continuum of aging and long term care services.


We are the Area Agency on Aging for Miami-Dade and Monroe Counties.

Advocacy & Human Rights
Health & Medicine


We'll work with your schedule.


760 NW 107 AvenueMiami, FL 33172



  • Customer Service
  • Counseling / Mental Health


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 5 hours each week
  • Attend a monthly volunteer Lunch & Learn

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