• 244 people are interested

Crisis Line Volunteer (age 21+)

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ORGANIZATION: Lines for Life

  • 244 people are interested

What is Lines for Life?

Lines for Life is a non-profit dedicated to preventing substance abuse and suicide and promoting mental wellness.

The Lines for Life crisis call center provides hope through free, confidential crisis intervention and referral services 24 hours a day, seven days a week. All calls are taken by staff and volunteers who are carefully screened, interviewed, and extensively trained in how to support callers. We provide compassionate assistance to those in moments of intensity, employing evidence-based techniques to de-escalate crisis and connect callers to ongoing support services, including mental health counseling, alcohol and drug treatment, and other resources.

Lines for Life took over 167,000 calls in 2021 on our crisis lines.

What do Crisis Line Volunteers do?

Our Crisis Line Volunteers answer calls in-person at our Portland-based call center. We do not currently offer remote opportunities for volunteering. Crisis Line Volunteers come from diverse experiential and educational backgrounds. Each volunteer works with callers to address thoughts of suicide, substance abuse issues, loneliness, and more. Volunteers have a non-judgmental attitude, emotional intelligence, and the ability to make a long-term weekly commitment.

What sort of training is involved for Crisis Line Volunteers?

  • 40+ hours of professional training and ongoing learning opportunities
  • Opportunities to become certified in Mental Health First Aid (MHFA) and Applied Suicide Intervention Skills Training (ASIST)
  • 600 hours toward CADC, including monthly clinical supervision (when available)
  • Skills and experience in clinical excellence
  • A community of compassionate, skilled, and supportive team members

Opportunity Requirements:

Volunteers must be 21 years of age or older to participate in this opportunity.
Volunteers must be able to travel to our office.
Volunteers commit to a weekly 4-hour shift for a minimum of 200 hours on the lines following training.

How Do I Sign Up?

Please visit our website at www.linesforlife.org/volunteer/ and register on our interest list to be notified of upcoming opportunities and next steps!

More opportunities with Lines for Life

11 Reviews

No additional volunteer opportunities at this time.

About Lines for Life


(administrative offices), 5100 SW Macadam, Portland, OR 97239, US

Mission Statement

Lines for Life exists to prevent suicide and substance abuse.


Lines for Life operates 24/7 crisis lines including the Oregon Alcohol and Drug HelpLine 1-800-923-HELP, the Military Helpline 888-457-4838, the City of Portland Lifeline 503-972-3456 and a peer-to-peer YouthLine 1-877-553-TEEN, as well as taking calls with 988 (formerly the National Suicide Prevention Lifeline).

We are excited to announce that our adult volunteer program has returned to in-office work. We are in the process of rebuilding our program slowly and will be hosting trainings incrementally through 2023. Please see our website for details and sign up on our mailing list for more information: https://www.linesforlife.org/volunteer/


Crisis Support
Emergency & Safety
Crisis Support, Emergency & Safety


We'll work with your schedule.


Administrative Office5100 S MacadamSuite 400Portland, OR 97239



  • Counseling / Mental Health
  • Crisis Counseling
  • Psychology
  • Social Work




  • Background Check
  • Must be at least 21
  • Orientation or Training
  • 4 hours a week for 200 hours (about one year)

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