Lines for Life is a non-profit dedicated to preventing substance abuse and suicide because they touch so many families in our society.
The Lines for Life Crisis Call Center provides hope through free, confidential crisis intervention and referral services 24-hours a day, seven days a week. Our phone services are free and aim to connect callers to help, including suicide de-escalation, alcohol and drug treatment, mental health counseling, medical resources and other support. All calls are taken by compassionate staff and volunteers who are carefully screened, interviewed, and extensively trained.
Lines for Life receives over 35,000 calls a year on our crisis lines.
What do Volunteers Do?
Volunteers answer calls to our Drug and Alcohol Helpline, Suicide Prevention Lifeline, Youthline, Military Helpline, Veteran's Crisis Line and the city of Portland Lifeline. They provide essential care to vulnerable members of our community, creating a safety net by offering an informed, compassionate response to our callers.
What Sort of Training is Involved?
Volunteers receive 56 hours of training in the areas of crisis intervention, suicide prevention, addiction, mental health issues, multicultural sensitivity, veterans' issues and community resources. As part of this training, volunteers will participate in an internationally recognized, evidence-based suicide prevention workshop called ASIST ("Applied Suicide Intervention Skills Training
In addition to individualized staff supervision, we offer group clinical supervision with a Certified Alcohol and Drug Counselor (CADC II) twice a month. For those pursuing certification as a drug and alcohol counselor, up to 225 hours of the time spent in training and answering calls can be used toward ACCBO certification.
How Do I Sign Up?
For more information about our next orientation meeting or training, contact Tracy Reilly at 503-244-5211, firstname.lastname@example.org
Important note: All volunteers must commit to ONE YEAR of service of 4 hour shifts per week or the equivalent of 200 hours.
Good Match For
Requirements & Commitment
- Background Check
- Must be at least 21
- Orientation or Training
- 4 hours a week for at least one year (200 hours)