Front Office Volunteer

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ORGANIZATION: Heart of the Valley, SERVICES FOR SENIORS, Inc.

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While we do seek assistance in other office areas the Front Office Volunteer must be computer saavy and willing to learn different procedures.

This position will involve receiving client calls, filling out and tracking the appropriate forms plus entering all the information into a Volunteer Management Software and following up as necessary for changes in the database.

Volunteer will work in the office answering telephones, connecting seniors to volunteers, filing, mailings, data entry, and work on special projects. Administrative background is helpful and knowledge of basic computer systems.

A 4 hour committment one day a week is required. Office is open for work Monday through Friday from 9AM to 1PM. A full 4 hour shift will be scheduled for each volunteer on one of these days.

We look forward to hearing from you and thank you!

We consider ourselves the friendly neighbor, our services are free of charge and we all have a good time meeting and visiting with some wonderful people!

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About Heart of the Valley, SERVICES FOR SENIORS, Inc.

Location:

PO Box 418, Santa Clara, CA 95052, US

Mission Statement

Heart of the Valley, SERVICES FOR SENIORS, Inc. is a 501 (c)(3) corporation, committed to facilitating, advocating and supporting seniors independent living for seniors residing in West Santa Clara Valley.

Description

Heart of the Valley, SERVICES FOR SENIORS, Inc. (HOV) is a volunteer agency that recruits volunteers to act as a helpful, friendly neighbor would, to help seniors stay independent in their lives. Our volunteers help by providing a wide variety of services for them to utilize. All services are offered at no cost to the senior.

HOV began in 1987, has two part-time staff, approx. 800 senior clients and a little over 200 volunteers. Volunteers choose their availability, types of services they would like to help with, and which areas they will serve clients in. Our service areas include the cities of Santa Clara, Cupertino, Sunnyvale, Saratoga, Monte Sereno, Los Gatos, Campbell and the West San Jose zip codes of 95117, 95125, 95126, 95128, 95129 and 95130.

During the pandemic, we continued to provide our outdoor services, as we ramped up our Friendly Caller program to all seniors who called in, our Vaccine Angels scheduled vaccination and transportation appointments, to and from vaccination sites, and ordered COVID test kits, high school students wrote pen pal letters, and our volunteers made sure our clients had very happy holidays.

HOV began In-Home services in May, 2022 and Medical Transportation in March, 2023 and is fully open, providing services to our growing list of seniors.

CAUSE AREAS

Seniors
Seniors

WHEN

We'll work with your schedule.

WHERE

PO Box 418Santa Clara, CA 95052

SKILLS

  • Administrative Support
  • Database Administration
  • Basic Computer Skills
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Must be at least 20
  • One four hour shift from 9 AM to 1 PM M-F
  • Ability to communicate with senior clients and fill out respective forms. Good on phones!

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