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13 people are interested
Volunteer Client Servces Assistant (CSA)
ORGANIZATION: Navy-Marine Corps Relief Society Pearl Harbor
This opportunity is provided by VolunteerMatch's partner.
Please visit the new page to apply.
Please visit the new page to apply.
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13 people are interested
Military Base Access Required.
Training for all of our opportunities is done in house, so no prior experience is necessary, and knowledge of the military is not required. Our positions have flexible scheduling during the hours we are open, and we are able to offer childcare and mileage reimbursements while you volunteer. We have many great opportunities to build your resume, meet new people, have fun, feel appreciated, and give back to the community! We'd love to tell you more, so don't hesitate to reach out to us today!
The Client Services Assistant (CSA) is often the client's first impression of the Society. It is important that they portray Navy - Marine Corps Relief Society (NMCRS) as a professional, friendly, and efficient organization. As a CSA you will have the opportunity to be a beacon of hope for a military family member.
MAJOR RESPONSIBILITIES
Greet clients courteously
Manage incoming phone calls and answer general questions
Schedule appointments
Assist clients in determining paperwork needed for interviews
Check clients in for appointments.
Assist clients with Quick Assist Loans
Other duties as assigned by the CSA Lead or Senior CSA
SKILLS
Ability to learn NMCRS software and scheduling system
Ability to present a professional, friendly, and objective appearance to clients
Ability to distinguish time sensitive situations
Ability to remain welcoming in a fast-paced environment
Ability to listen and communicate
QUALIFICATIONS/TRAINING
Desire to serve others with consistency, compassion, and a non-judgmental demeanor
We will walk you through orientation, office-specific training, and on-the job-training
BENEFITS
Being in a fulfilling role, with a fun team!
Gain professional contacts or lifelong friendships
Opportunity to have positive impact on quality of life of our clients
Learn new skills
Reimbursement for childcare and mileage expenses.
Opportunity to control work schedule.
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About Navy-Marine Corps Relief Society Pearl Harbor
Location:
1514 Makalapa Dr., Honolulu, HI 96818, US
Mission Statement
NMCRS MISSION STATEMENT
The mission of the Navy-Marine Corps Relief Society is to provide, in partnership with the Navy and Marine Corps, financial, educational, and other assistance to members of the Naval Service of the United States, and their eligible family members and survivors, when in need; and to receive and manage funds to administer these programs.
NMCRS MISSION STATEMENT
The mission of the Navy-Marine Corps Relief Society is to provide, in partnership with the Navy and Marine Corps, financial, educational, and other assistance to members of the Naval Service of the United States, and their eligible family members and survivors, when in need; and to receive and manage funds to administer these programs.
Description
The Navy-Marine Corps Relief Society(NMCRS) is a non-profit, volunteer organization founded in 1904 to provide financial assistance to active duty and retired Navy and Marine Corps personnel and their families. NMCRS provides assistance with basic living expenses, emergency transportation, funerals, medical bills, essential car repairs, pay problems, and other emergency needs. Assistance is provided in the form of interest-free loans and/or grants, depending on financial need and type of assistance rendered.
In addition to financial assistance, NMCRS also provides many valuable services. These services include baby budget classes for new and expectant parents, a Visiting Nurse Program, a layette program as well as a thrift shop at Pearl Habor.
Volunteers are the backbone of NMCRS. Our volunteers are receptionists, caseworkers, thrift shop workers, clerical and computer personnel. We are also fortunate in Hawaii to have a number of senior citizens from all over Oahu who sew, knit and crochet items for our baby layette program.
CAUSE AREAS
Community,
Crisis Support,
Veterans & Military Families
WHEN
We'll work with your schedule.
WHERE
1514 Makalapa Dr.Honolulu, HI 96818
(21.35307 ,-157.93642 )
DATE POSTED
December 18, 2024
SKILLS
- Data Entry
- Office Reception
- Financial Literacy
- Administrative Support
- Customer Service
GOOD FOR
- People 55+
REQUIREMENTS
- Must be at least 18
- At least 4 hours/volunteer day up to 16 hours/week
- Military Base Access Has the ability to progress to Caseworker role