Lobby Ambassador

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The Lobby Ambassador role will be responsible for creating a warm welcome for arriving employees and hospital guests, interacting with all guests as they enter and leave the facility, and directing guests as needed. The Greeter must be able to promote excellence, convey positive and thoughtful communication, and inspire confidence with guest and fellow team members.

Responsibilities

• Greeting patients and staff as they arrive and also when they leave

• Create an overall warm and inviting atmosphere for all of our guests with through interaction

• Signing in guests and providing name tags

• Provide information about the facility or surrounding area

• Directing and / or guiding patients to their intended destination

• Pushing patients and/or visitors in a wheelchair to their intended destination

• Keeping lobby brochures/magazines looking neat and fully supplied

• Insuring that there is always at least one wheelchair available for use

• Other clerical duties as assigned