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Hotline Volunteer

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ORGANIZATION: Wildlife Care Association

House finches in care

Hotline Specialists are often the first contact the public has with the Wildlife Care Association. Hotline Specialists periodically check our messaging system and return calls from people who found an injured animal or have an animal concern.

These volunteers should be comfortable speaking to people on the phone and be able to communicate efficiently and clearly. This position is open to volunteers who are 16 years or older. Prior knowledge or experience with wildlife in the greater Sacramento area is helpful, but not required. You will be given all the training and resources you need. New volunteers typically come to the facility for their first hotline shift, and will have online training before that shift. After an initial shift, you can answer the hotline anywhere you have access to a phone!

Expected minimum time commitment is one shift, weekly for a minimum commitment of 48 hours. Shifts are 9am-12pm, 12-3pm, 3-6pm, and 6-9pm.

Select this Assignment Preference when filling out your volunteer application on our website to indicate your interest in this position. Fill out the application at: Volunteer (

4 Shifts

  • 09:00 AM to 12:00 PM
  • 12:00 PM to 03:00 PM
  • 03:00 PM to 06:00 PM
  • 06:00 PM to 09:00 PM
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3 More opportunities with Wildlife Care Association

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About Wildlife Care Association


5211 Patrol Road, McClellan, CA 95652, US

Mission Statement

Wildlife Care Association, Inc. is dedicated to the rescue, rehabilitation, and release of local wildlife. WCA is committed to educating and instructing the community in the respect, appreciation, and care of local wildlife. WCA is pledged to the management and preservation of wildlife habitat.


Wildlife Care Association is a non-profit organization based out of McClellan, California (Sacramento area) that is permitted by the California Department of Fish and Game and the U.S. Fish and Wildlife Service to care for wildlife. WCA is open year round, seven days a week including most holidays.

Concerned citizens and local agencies bring us thousands of sick, injured, or orphaned wild animals each year. WCA provides emergency and on going medical services to the animals in our care with the goal of releasing them back into the wild. The staff at Wildlife Care Association relies on volunteers to accomplish this. WCA provides training for all volunteer positions. Volunteers are encouraged to expand their knowledge by attending training opportunities and classes.

WCA also provides many educational opportunities to the local Sacramento community. WCA offers live animal presentations to youth groups and other organizations to educate our community about local wildlife.

WCA is always looking for new volunteers to join our ranks. Our greatest need for volunteers comes during the spring and summer months when many local animals are breeding. If you are interested in volunteering, please visit our website at and complete a volunteer application found under the "Help WCA" tab at the top of the page.


Animals, Community, Environment


We'll work with your schedule.
This opportunity has 4 shifts


This is a Virtual Opportunity with no fixed address.


  • Verbal / Written Communication
  • People Skills
  • Environmental Education
  • Community Outreach
  • Office Reception
  • Customer Service


  • Teens
  • People 55+


  • Must be at least 16
  • Orientation or Training
  • At least one shift per week. 3-hour shifts
  • Access to a phone. Access to internet. Basic technological literacy. Great communication skills.

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