Volunteers in the Ombudsman Program are trained and certified by the Executive Office of Elder Affairs to act as advocates for nursing/rest home residents. Volunteers make weekly visits to facilities to observe and monitor conditions and offer residents a means and opportunity to voice concerns about their care and treatment. With the resident's permission, the Ombudsman speaks to the appropriate staff member to try and resolve any concerns. At this time we have a particular need for volunteers in the Falmouth and Upper Cape Cod area. Training will be scheduled this spring. Potential volunteers must be pre-approved and CORId before training, if interested please contact us to begin the process.