Volunteer Income Tax Assistance (VITA) Tax Preparer, Greeter, or Assistant


Cause Areas


It's flexible! We'll work with your schedule.


1301 W. Government StreetPensacola, FL 32502



Join other Volunteer Income Tax Assistance (VITA) volunteers who provide free tax help for families with low to moderate incomes. You can help secure financial stability in our community by greeting clients, preparing tax returns, or assisting taxpayers in self-filing their returns on MyFreeTaxes.com (MFT)!

How do the VITA and MFT programs help our community?

In 2016, VITA and MFT volunteers helped 3,800 families in our community save over $400,000 in return preparation fees. The total impact of these programs was $5.9 million!

As a VITA or MFT Volunteer, YOU can be part of that impact. Learn a new skill, build your resume, and support your community! Serve as a greeter, tax assistant, or tax preparer.

Reasons to become a VITA volunteer:
- NO prior experience is necessary!
- FREE guided training and certification through the IRS is provided by United Way.
- Flexible schedule, giving 1 to 5 hours per week during tax season (January- April).
- Continuing Education credits available for Tax Professionals.

Sounds great! Where do I sign up?

If you're interested in becoming a VITA volunteer, please call Carlee Hoffmann at 850-434-3157 or send us an email. You'll need to attend an orientation to learn more about training and getting certified. Orientations will be held at the United Way office building located at 1301 W. Government St.


  • Customer Service
  • Office Reception
  • ETC / Tax Assistance
  • Accounting

Good Match For

People 55+

Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • Minimum of one hour per week (Jan-Apr)

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